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  • CiviCRM Community Forums (archive) »
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  • Using Import (Moderator: Yashodha Chaku) »
  • 403 Error after "Match Fields"
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Author Topic: 403 Error after "Match Fields"  (Read 845 times)

psteinweber

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  • Posts: 4
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  • CiviCRM version: 3.3.3
  • CMS version: Drupal
  • MySQL version: 5.0.32
  • PHP version: 5.2.12-0.dotdeb.0
403 Error after "Match Fields"
January 15, 2011, 06:26:40 am
Hi there,

I have a freshly installed CiviCRM on a freshly installed Drupal 6. It seems to work in general, at least no errors anywhere obviously. I wanted to start importing the contacts from CSV, and as I do so I come until the point where to match the fields. Everything fine so far, but as soon as I click "Continue" I get an "Error 403 - access not allowed"  message from my webhost immediately. No loading time whatsoever. I also tried a very basic test.csv* which I found in another thread, but same problem occurs.
It does not seem that there are csv problems, more a host-settings issue, maybe some .htaccess things? I used the installation guides for Drupal and CiciCRM and the webspace should fulfill all the requirements.
Any ideas?

Thanks for your time,
Philipp


edit:
I recognized that the URL where I get the error from is http://[mydomain]/civicrm/civicrm/import/contact - that's because I installed drupal in the folder /civicrm. can this cause problems, because it somehow doubled?!



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"first name", "last name"
"abc", "xyz"
« Last Edit: January 15, 2011, 06:29:05 am by psteinweber »

psteinweber

  • I’m new here
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  • Posts: 4
  • Karma: 0
  • CiviCRM version: 3.3.3
  • CMS version: Drupal
  • MySQL version: 5.0.32
  • PHP version: 5.2.12-0.dotdeb.0
Re: 403 Error after "Match Fields"
January 18, 2011, 08:13:10 am
Any ideas? I'm really stuck  :(

psteinweber

  • I’m new here
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  • Posts: 4
  • Karma: 0
  • CiviCRM version: 3.3.3
  • CMS version: Drupal
  • MySQL version: 5.0.32
  • PHP version: 5.2.12-0.dotdeb.0
Re: 403 Error after "Match Fields"
January 21, 2011, 06:49:50 am
I made a complete reinstall, deleting all files and databases (also drupal). This time with CiviCRM 3.3.3. I also rechecked the requirements and File permissions.
And: same error comes up.

Am I really the only one having encoured this problem?

psteinweber

  • I’m new here
  • *
  • Posts: 4
  • Karma: 0
  • CiviCRM version: 3.3.3
  • CMS version: Drupal
  • MySQL version: 5.0.32
  • PHP version: 5.2.12-0.dotdeb.0
Re: 403 Error after "Match Fields"
January 24, 2011, 01:23:03 am
As almost expected after all the begging for replies and no one seemed to have the same error, it appeared to be a problem with the hosting. My hosting provider said that a filter in Apaches mod_security was the cause, now it works.

By the way, in the meantime I tried the same thing with a Joomla based CiviCRM installation where it worked perfectly fine without the adjustments of my provider.

Maybe this helps some people in the future

:)
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Import (Moderator: Yashodha Chaku) »
  • 403 Error after "Match Fields"

This forum was archived on 2017-11-26.