CiviCRM Community Forums (archive)

I have a message template set up for renewal notices and after running the UpdateMembershipRecord script the email message did go out but there were no values where I had used tokens in the template. I'm using Joomla 1.2 and CiviCRM 1.9. 

So, the membership renewal reminder was sent out like this:

{contact.first_name} {contact.last_name}
{contact.street_address}
{contact.supplemental_address_1}
{contact.supplemental_address_2}
{contact.city}, {contact.state_province}   {contact.postal_code}
Membership # {contact.external_identifier}

Your membership to Computing Assistance Support & Education Inc is due to expire in a month.

Please visit our website at http://www.case.org.au/membership.html to renew your membership.

Thanks.

Any hints on what to look for in getting the values to display rather than the tokens themselves?

Thanks.