CiviCRM Community Forums (archive)

hi,

when i create a activity and assign it to an other employee of our ngo, he gets two activity listed in his record. one about the created meeting, the other one about the email notification sent to him.

is this a error or can this be disabled? it doesnt make much sense to have two records about the same activity.

thanks
conte

I'm guessing it was an intended effect - email notification is a different "phenomenon" (for the lack of other word, since I don't want to use the work "event" here to avoid confusion :-) ) than the fact of signing someone up for the event - event though they bring the same information to some extent.

Thx,
m

Hi,

Thank for the answer, but I don´t get it

How can I get rid of this "double logging"?

Conte

Hey

I don´t want to disable the function that assigned contact get an email but that this email is assigned as an activity to the contact.

I really don´t get the sense of this. The assigned person already gets the activity assign so why does there have to a be an extra activity about the fact that the person received an email about this activity.

Thanks,
Conte

We have a client who might co-sponsor a more general feature. It would be useful to have related sub-activities (a more generic description for an email copy sent) show up the same way that comments on Notes on contact records do, i.e. using the expandable triangle technique which is collapsed by default and then when you expand it shows the related activities indented.

This has an additional benefit in that if you then later edit the original activity date/time, the activity and the email copy sent currently become disconnected, but with the triangle thingy it would still be connected.

hello

thanks for the reply. the idea with the subcategories sounds nice. however i want to completely disable this double logging.

I would be willing to sponsor (money) a coding project with this result.

Who can do this? How long will it take? How much will it cost?

Conte