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Author Topic: How to turn off SSL  (Read 1869 times)

pdx_kid

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How to turn off SSL
January 20, 2011, 07:06:46 pm
I recently upgraded from 2.x to 3.3.2 and now all my list outgoing emails are being sent to our SMTP server using SSL.  How can I turn this setting off?  I've searched everywhere but the only ssl setting seems to be on bounced emails. 

pdx_kid

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Re: How to turn off SSL
January 21, 2011, 02:02:51 pm
Could someone give me a clue here?  What am I over looking?  It is not in any of the documentation.  It seems like it should be pretty straight forward--a setting somewhere that controls sending in SSL.   Please?

I look forward to the time when I can help people new to civicrm as am I, with issues and challenges.  But I must first rely on other's expertise to understand this program.

Thanks.

Donald Lobo

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Re: How to turn off SSL
January 21, 2011, 02:27:31 pm

Check:

http://drupal.demo.civicrm.org/civicrm/admin/setting/smtp&reset=1

thats the only place (to my knowledge) that decides whether SMTP is done over SSL or not

lobo
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pdx_kid

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Re: How to turn off SSL
January 21, 2011, 02:37:19 pm
Thanks, thanks and thanks again for your reply. 

However, there is no setting that controls SSL on this form: 

  /civicrm/admin/setting/smtp&reset=1

There is a radio button that sets authentication (yes/no) but no checkbox for SSL.

Any other place I should check?

Donald Lobo

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Re: How to turn off SSL
January 21, 2011, 05:09:51 pm

i think the port number controls whether it uses unencrypted (25) or SSL (587?)

we use a PEAR package to manage this and hence our knowledge is a bit limited. The code is under: packages/Mail if you would like to dig in and investigate

lobo
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pdx_kid

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Re: How to turn off SSL
January 21, 2011, 06:18:33 pm
Thanks, Lobo. 

The port is set to 25, normally for non encrypted traffic.  As to Pear, (or PEAR?) -- acronym or a fruit?  Apologies, beginning to look like my nerd cred is deficient for the challenges of CiviCRM. 

Gosh, who would have thought it would be impossible to change such a centrally important setting?   

CiviTeacher.com

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Re: How to turn off SSL
January 22, 2011, 07:08:23 pm
PDX = Portland?  Hi neighbor.

PEAR is an open-source PHP extension and library of utilities that are used by CiviCRM (and other open-source projects) to do lots of different things.   PEAR is used in this case, by CiviCRM to send mail via SMTP method. 

Default port for SMTP is 25.  For SSL connections it is generally (but not always) port 465.

There is no setting in CiviCRM that "turns on/off SSL for SMTP" specifically.  Your hosting environment (server) should instruct you on how to configure and connect to your SMTP server.  Your hosting environment controls whether SSL is needed to connect to the server SMTP server or not.

Your "nerd cred" will only get you so far with CiviCRM, which is an incredibly complex program.   :) ;D Welcome to the club, and keep on truckin'.   :)

Try CiviTeacher: the online video tutorial CiviCRM learning library.

pdx_kid

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Re: How to turn off SSL
January 28, 2011, 09:16:33 am
Thanks, Stoob!  Your reply is appreciated.

PDX is indeed Portland, or more specifically LO.

Is there a CiviCRM user's group or other resources in our PDX?

Apologies to all for the off topic reply.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • How to turn off SSL

This forum was archived on 2017-11-26.