CiviCRM Community Forums (archive)

We are a small theatre company, using CiviEvent for ticketing. In order to correctly configure maximum participants, I currently set up different events for each performance date, rather than setting the production as the event with price sets for each performance--i.e. the house seats 171, so we can't have more than 171 participants per performance.

However, this makes purchasing tickets a tad confusing for some of our patrons. We were hoping there might be a way to streamline the process by configuring an event to list all the performances with a maximum participant linked to each price set, rather than the event overall.

My concern is that if I set the maximum participants for the event to the total # of performances times the # of seats, it will allow some performances to oversell, because the total maximum number of participants has not been reached.

Does anyone have any suggestions on another effective approach, solution or work-around for how to best configure maximum participants for events which have multiple days and price sets, or is what we're doing the best way to handle it?

Thanks for your help!

Thanks, Rajan! Part of the additional issue is that we have multiple price set items per performance, as well. So, how to divide the maximum participants among the price set items?

I will ponder further and try to figure out what an ideal solution would look like, even if I'm nto an advanced enough coder to make it happen. A consultant will be helping up code the customized visuals/theme of our site, so perhaps he might be able to help tweak the code in ways I don't know.

Our solution to this was to create a custom drupal module thats lists all performance dates of a given show with links directly to the registration page (not the event info page).  So you get 1 drupal page with the description, images etc from which the patron can select a date they wish to attend.

(We also date-code our event names for convenience e.g. 'Show Name 0126')

You can see it here: http://catastrophictheatre.com/shows/paradise-hotel

If you're interested, PM me and I can send you the module.

I posted my question 'standalone', but since it relates to this thread, I'm going to repost here as well:

I have an event for which the venue holds 100 people. I want to allow 90 full time attendees and 10 day pass attendees for each of the three days of the event.

I set up the max count price set for full registration to be 90.
I set up a radio button price set for the day passes (Th, Fri,Sat) to have MaxCount of 10 each.

When my key volunteers went to register for the event, after the 4th person registered for the event (Full Reg) the other volunteers were given this message when they went to go to page 2 of the registration:

    Please correct the following errors in the form fields below:

        * Only 10 Registrations available.

This is obviously not correct as no-one had registered for a day pass, only Full Registrations.

What did I do wrong and better yet, how do I fix it?

Thanks!
Barbara