CiviCRM Community Forums (archive)

I have been using the CiviCRM for several months now, and am still trying to determine if it is the right solution for my business.  One concern I have is over the response time.  My questions related to this are:

1)What response time should I expect from the sime I hit enter until the Civi produces the result?   (It seems to take too long)

2) Are the delays I'm experience primarily due to the CiviCRM, or is this related to my hosting company? Or some other factor(s)?   Just to give you an idea of the delays I am experiencing.  2 seconds is about the quickest response I receive between clicking on something and getting the next screen to display.  More typically the delay is 4 to 5 seconds, and somethines in can be longer.  While this might not see like a lot of time, when I am doing things that require a lot of navigating, it can be quite time consuming.  It just seems that the response should be quicker.

3) Should the respose time be significantly longer for a query where the Civi has to find a bunch of data (e.g. searching for participants) than it would be for a simple look up (e.g. once I have a list of participants, clicking on one of the contacts to see details).  There does not seem to be a significant variance.

 Any feedback I can get would be very helpful.

Thanks,
Rick.

Thanks M!  Does anyone else have an opinion or experience to relay?
-Rick

> Are the delays I'm experience primarily due to the CiviCRM, or is this related to my hosting company?

I can say from experience that delays often are indeed a function of your host. CiviCRM is resource-intensive and many hosts don't handle it well. As is noted here http://civicrm.org/aboutcivicrm :

CiviCRM is resource-intensive. We encourage users to consider Virtual Private Servers (VPS) OR (semi) dedicated hosting OR shared hosting from a host with experience hosting CiviCRM. Please review our Hosting provider information page for hosting options.

HTH