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Author Topic: Bounces Ignored  (Read 1068 times)

Hershel

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Bounces Ignored
January 30, 2011, 09:13:13 am
On a Drupal site with CiviCRM 3.1.3, I send a mailing to 2 contacts. One I know is a valid email and the other I know is invalid.

I manually run the cron job and I receive the valid email to my inbox.

I manually run now CiviMailProcessor.php and I see:

Code: [Select]
connecting to mail.mysite.org and authenticating as civimail
fetching 50 messages
retrieving message 1
fetching message 1 and putting it in the ignored mailbox
got to the end of the mailbox

Now I send a test email to the invalid mailbox from Gmail and I receive back:

Code: [Select]
Delivery to the following recipient failed permanently:

    x@somesite.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 511 511 sorry, no mailbox here by that name (#5.1.1 - chkuser) (state 14).

----- Original message -----

I check the report of the mailing and it says:

Code: [Select]
Intended Recipients 2
Succesful Deliveries 2 (100.00%)

Any hints as to what is going wrong here?

Thanks.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

xavier

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Re: Bounces Ignored
January 30, 2011, 11:39:39 am
Hi,

Might want to upgrade, quite a few things have been fixed since 3.1.x

X+
-Hackathon and data journalism about the European parliament 24-26 jan. Watch out the result

Hershel

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Re: Bounces Ignored
January 31, 2011, 11:41:52 am
Yes, I thought of that. This site has a bit of customized templates and code, but it seems we will have to try to upgrade anyway. I do believe that I have sites with older versions than this where CiviMailProcessor worked fine however.

Anyhow, I will try to upgrade.

Thanks.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • CiviMail installation and configuration (Moderator: Donald Lobo) »
  • Bounces Ignored

This forum was archived on 2017-11-26.