CiviCRM Community Forums (archive)

Hi,

I currently have an unattended catch-all email address (bounce@mydomain.org) set-up to process bounces from mass mailings. The obvious problem with this set up is that if someone sends an email to an invalid address at mydomain.org, the don't receive any feedback. The email just disappears into a blackhole. For all the user knows, their email was received by someone and we're just ignoring them.

It would be nice to have the EmailProcessor.php (or other) script send an auto-reply to all emails (excluding bounces, etc) received at the catch-all, stating that the mailbox is unattended and directing the user to other forms of contact. The auto-responder already has this functionality for replies to mass mailings. My question is, can the auto-responder be configured to respond to all messages in the catch-all, instead of just replies / bounces to mass mailings?