CiviCRM Community Forums (archive)

Our site prompts an interesting question... It seems in order for a Member to login to the site, and be able to update their payment details, they need to be able to login.

However we disable logins after a grace period due to lack of payment.

Does anyone have an Rx for how to receive the updated payment information within Civi Contribute without them retaining full access to the site?

The only things that come to my mind is:

1) Rejoin under a different username... but that will fail the unique email addy check
2) Some sort of external form, and admins enter the updated payment info into Civi (Yuck!)

Is their a third option which the member themselves may update the payment info in Civi WITHOUT retaining general site access?

Hi,

Why do you disable logins after the grace period? Why not just use the membership role sync module (I'm assuming you're using Drupal) and downgrade their role once their membership status changes? So they'll still have an active Drupal account, but a lesser role. That way, you can protect any content etc you want locked away to non-paying users by using the Taxonomy Access Control module.

Best,

RJB