Author Topic: 3.3.3 Install and missing templates_c directories (Read 965 times)

erogers · February 09, 2011, 01:53:45 pm

I am having a problem with a clean install of CiviCRM 3.3.5 on Drupal 6.19.

After install CiviCRM I get lots of missing files errors in Smarty.class.php.

For example: include(/home/88196/domains/bikewalkkc.org/html/sites/default/files/civicrm/templates_c/en_US//%%06/06C/06C5296F%%jquery.files.tpl.php) [function.include]: failed to open stream: No such file or directory in /nfs/c06/h01/mnt/88196/domains/bikewalkkc.org/html/sites/all/modules/civicrm/packages/Smarty/Smarty.class.php on line 1263.

It looks like the subdirectories under templates_c/en_US didn't get created. Yes, permissions seem to be correct. I've even tried 777 with no luck.

Hershel · February 09, 2011, 02:00:04 pm

Quote from: erogers on February 09, 2011, 01:53:45 pm

It looks like the subdirectories under templates_c/en_US didn't get created.

That's what I would say, yes. I would suggest you ask your host about this because my guess is that it has to do with file permissions (even though that directory is 777 perhaps above directories are not and they are conflicting) and/or it has to do with Linux users, meaning the user which Apache runs under may not have the correct permissions.

Anyhow first thing would be to ask your host I think.

erogers · February 09, 2011, 02:39:26 pm

Turns out the location of templates_c wasn't included in open_basedir, which is odd because i've installed 3 other CiviCRM instances here with out problems.

Here is the solution to add to php.ini or .htaccess: http://forum.civicrm.org/index.php/topic,16636.msg71078.html

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Author Topic: 3.3.3 Install and missing templates_c directories (Read 965 times)

erogers

3.3.3 Install and missing templates_c directories

Hershel

Re: 3.3.3 Install and missing templates_c directories

erogers

Re: 3.3.3 Install and missing templates_c directories