Author Topic: Mailing sent with empty content (Read 686 times)

vidry · February 10, 2011, 05:56:41 am

Hi

We experience a weird problem since this week.
We wanted to send a mailing, so, we did as usual, set recipients group, fill the content... The test email is sent and received properly. But the real mailing is not received.
In the report, it's marked as sent, but our SMTP provider says it receive empty emails.

We sent another mailing, one week ago, and it was delivered properly, with the same settings on our side.

We use CiviCRM 3.2.5.

Any idea where it could come from ?
Thanks

vidry · February 10, 2011, 07:54:50 am

I found the cause of the problem.
Our Civi is installed with 2 languages (en, fr).
The mailings' content was filled from the english administration and the french fields weren't populated in the DB.
But the cron was executed in french (i guess), so it got a null content. If I create a mailing from the french admin, it works.

It would be good to change the cron process to check if there's some content in another language when some null content is found in the default language.

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Author Topic: Mailing sent with empty content (Read 686 times)

vidry

Mailing sent with empty content

vidry

Re: Mailing sent with empty content