CiviCRM Community Forums (archive)

getting this error:

An error occurred when CiviCRM attempted to send an email (via SMTP). If you received this error after submitting on online contribution or event registration - the transaction was completed, but we were unable to send the email receipt.

The mail library returned the following error message:
mail() returned failure

This is probably related to a problem in your Outbound Email Settings (Administer CiviCRM » Global Settings » Outbound Email), OR the FROM email address specifically configured for your contribution page or event. Possible causes are:

    * Your Sendmail path is incorrect.
    * Your Sendmail argument is incorrect.
    * The FROM Email Address configured for this feature may not be a valid sender based on your email service provider rules.
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I did the test with the PHP mail() and it tested ok (I received the email) I know the "FROM" address is valid. Email goes out from this site via php fine from the system and from another newsletter module.

Hate to get this far only to dump civicrm for lack of a simple email confirmation but we need the confirmation.

I tried setting it to sendmail but it requires an "argument"? What argument? I've been using sendmail for 20 years and never had an app require an argument. I thought perhaps there may be a "-s %subject %recipient" type macro in the documentation for civicrm but couldn't find anything of the sort.

the php test worked so I'm guessing something else is the problem. I do have a working from address in both the event profile and the global configuration from address.

Also, why is this complaining that it can't send it via SMTP, when I clearly have it configured for PHP mail()?

man these are some bad captcha images...
 

Thank you for the reply but I'm still stumped. I tried putting quotes around the NAME (this is in the event configuration)... tried adding < > around the address. Eliminated the ccs,bccs..  I tried turning debug on but it doesn't add anything to the error that I posted in the first post in this thread.

I don't understand why the test would work fine in the global settings for outgoing mail but fail here. This is really frustrating.

The hosting provider is Godaddy.com.. are there perhaps any known issues with CiviCRM and this ISP? (by far the most problematic provider I've dealt with)

I have a ticket in with them to verify what I should use for SMTP settings to see if perhaps that route might get me past this confirmation email problem.

Apparently GoDaddy supplied the wrong SMTP relay over the phone and the email support provided the right one.  Once that was entered it worked fine. So PHP didn't work, I have a hunch nobody here knows how to get it working with sendmail, SMTP worked with the correct outgoing server.