CiviCRM Community Forums (archive)

On pasting an html email into an inbound email activity (and presumably any other activity) we get a message to the effect that our html activity is suspicious and it has been aborted...

Ok, so I understand, but not a great message for the user.

Resolution is to paste it as plain text, but either we need a better error message, or we need to trap the error sooner...

I'm not sure if my view is reasonable hence I've not logged it as an issue - what does anyone else think?

A more helpful message:

Good questions - sorry not to have posted them first, I was noting the behaviour as it occurred in the middle/muddle of my working day


"You have pasted in a load of html - please use the wee icon to paste it as plain text"

Which is still not a very good message, but at least offers a resolution..

Trapping the error -

It isn't really an error - but the rich text editor (ckedit is the option I believe we are using) is configured to allow pasting in html - so it is really to match the configuration of the component to the requirements of civiCRM...

I'll need to look into how to configure ckedit.

Sorry to be so sketchy, I'm in the middle of rushing between meetings....