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Author Topic: Cannot export 4k contacts... white screen  (Read 918 times)

sgchan

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Cannot export 4k contacts... white screen
February 17, 2011, 04:59:27 am
Hi,
I am using CiviCRM 3.3.2, Drupal 6.19, PHP5.3.1, MySQL 5.1.41 and Apache 2.2.14 (XAMPP 1.7.3) on Windows Server 2003 R2. The server has 1G RAM.

I do not seem to be able to export beyond 300 contacts. It just returns a white screen. I have adjusted the PHP memory to 128M and it still doesn't work. Any advice?

Any advice would be appreciated.

Hershel

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Re: Cannot export 4k contacts... white screen
February 17, 2011, 05:03:19 am
Can you examine the error logs?

Anyway CiviCRM generally needs more RAM than that anyway. See the "Technical Requirements" section here http://civicrm.org/aboutcivicrm

You could also try to make it 512M, run the export, and then put it back lower.
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xavier

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Re: Cannot export 4k contacts... white screen
February 17, 2011, 05:18:25 am
Hi,

It also depends on which fields you are exporting: if you select the email, the phone, the this and the that, it means fetching stuff from a load of different tables in the db, might have an impact.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM (Moderator: Dave Greenberg) »
  • Cannot export 4k contacts... white screen

This forum was archived on 2017-11-26.