Author Topic: Substituting an event registrant (Read 486 times)

tmccartney · February 18, 2011, 11:11:28 am

We have a transaction wherein two people were registered for our event, and the fee for both was paid via Paypal Website Payments Pro. The company who paid now wants to substitute someone for one of those attendees. What's the best way to do that so that Civi reflects that the new attendee was registered at the same time as the other (non-substituted) attendee who's on the same transaction?

Or do I need to give up on that and just register the new person and delete the old?

Thanks!

Donald Lobo · February 18, 2011, 04:37:31 pm

the easiest way to do this might be directly in the database. approx steps:

1. create a contact record for the new contact and note the contact id

2. replace the old contact id in civicrm_participant table with the new contact id

lobo

xavier · February 20, 2011, 12:09:04 pm

Hi,

I'd register manually the new person, and either use the status "canceled" or create a new one "replaced" and change the old one.

In the source of the second participant, add "replacing {name of the old participant}"

Obviously, set the status replaced as not counted

X+

CiviCRM Community Forums (archive)

News:

Author Topic: Substituting an event registrant (Read 486 times)

tmccartney

Substituting an event registrant

Donald Lobo

Re: Substituting an event registrant

xavier

Re: Substituting an event registrant