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  • Civicrm Home screen changed mysteriously HELP!
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Author Topic: Civicrm Home screen changed mysteriously HELP!  (Read 1337 times)

karenann

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Civicrm Home screen changed mysteriously HELP!
February 22, 2011, 07:16:08 am
I've attached a jpg of what I get now when I select the Component Civicrm. I can't get any further besides Create New. I have made no changes to the website/civicrm, last change was adding new organizations.
Windows firewall? Java? Or maybe permission mysterious change? Anyone ever seen this before?

rjb

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Re: Civicrm Home screen changed mysteriously HELP!
February 22, 2011, 07:19:56 am
It's not quite what I get on my Drupal install if I disable all javascript in my browser, but it's pretty close (top black-bar nav gone, no dashboards, etc). It's stating the obvious (sorry in advance), but have you checked your browser settings / taken a look in other browsers?

karenann

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Re: Civicrm Home screen changed mysteriously HELP!
February 22, 2011, 07:33:26 am
tried Firefox, same issue.
Turned off Windows Firewall, same issue.
Tried second computer, same issue.
Dropped IE security level from med-High to Medium, same issue.
so I set the webpage as a trusted page.
Noticed error on page:
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; AskTB5.6)
Timestamp: Tue, 22 Feb 2011 15:32:54 UTC


Message: 'jQuery' is undefined
Line: 86
Char: 1
Code: 0
URI: http://www.torontosportscouncil.ca/administrator/index.php?option=com_civicrm


Message: Object expected
Line: 88
Char: 2
Code: 0
URI: http://www.torontosportscouncil.ca/administrator/index.php?option=com_civicrm


Message: Object expected
Line: 280
Char: 2
Code: 0
URI: http://www.torontosportscouncil.ca/administrator/index.php?option=com_civicrm


Message: Object expected
Line: 307
Char: 1
Code: 0
URI: http://www.torontosportscouncil.ca/administrator/index.php?option=com_civicrm


Message: Object expected
Line: 422
Char: 1
Code: 0
URI: http://www.torontosportscouncil.ca/administrator/index.php?option=com_civicrm


Message: Object expected
Line: 540
Char: 1
Code: 0
URI: http://www.torontosportscouncil.ca/administrator/index.php?option=com_civicrm


Message: Object expected
Line: 758
Char: 2
Code: 0
URI: http://www.torontosportscouncil.ca/administrator/index.php?option=com_civicrm


Message: Object expected
Line: 803
Char: 2
Code: 0
URI: http://www.torontosportscouncil.ca/administrator/index.php?option=com_civicrm


Message: Object expected
Line: 830
Char: 1
Code: 0
URI: http://www.torontosportscouncil.ca/administrator/index.php?option=com_civicrm

Message: 'jQuery' is undefined
Line: 835
Char: 1
Code: 0
URI: http://www.torontosportscouncil.ca/administrator/index.php?option=com_civicrm

Hershel

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Re: Civicrm Home screen changed mysteriously HELP!
February 22, 2011, 09:04:49 am
Operative message is:

Code: [Select]
Message: 'jQuery' is undefined
Somehow your Joomla or CiviCRM has lost this file. Perhaps try with Firebug to see what JS files are not found.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

karenann

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Re: Civicrm Home screen changed mysteriously HELP!
February 22, 2011, 09:44:21 pm
Below MooTools, I see calendar as null, and then cj as undefined.

I compared the files to another website, and i couldn't see anything missing, any suggestions of where i should go next?

Kurund Jalmi

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Re: Civicrm Home screen changed mysteriously HELP!
February 23, 2011, 12:45:04 am
Looks like you js and css is not included hence you are getting this behavior. Can you check on that.

Hth
Kurund
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Rahul Bile

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Re: Civicrm Home screen changed mysteriously HELP!
February 23, 2011, 04:54:59 am
karenann

This may help. http://forum.civicrm.org/index.php/topic,16388.msg70017.html#msg70017

Rahul
Consider donating to CiviCRM if you use it. http://civicrm.org/donate

karenann

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Re: Civicrm Home screen changed mysteriously HELP!
February 24, 2011, 02:55:20 pm
it was a good thought, because that was exactly what i was seeing, however there were no changes in the detected vs recommended. I did the "Save" anyways, but no difference.

I looked at another website i have, with the same version of joomla, same version of civicrm and it does not have the same problem.
On the good website administrator/components/com_civicrm/civicrm/js has less files.
On the bad website i have an additional jquery folder, dd_roundies.js, style.js

On the good website administrator/components/com_civicrm/civicrm/packages/jquery has less files.
On the bad website i have an additional ui folder, jquery-1.3.2.js

Kurund Jalmi

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Re: Civicrm Home screen changed mysteriously HELP!
February 24, 2011, 09:32:26 pm
Above screenshot indicates that your css and js files are not included. So most likely your Resource Url is incorrect.
1. Check your civicrm.settings.php for CIVICRM_UF_BASEURL
2. Then go to above page and hit save.

HTH

Kurund
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karenann

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Re: Civicrm Home screen changed mysteriously HELP!
February 24, 2011, 09:46:44 pm
Hi Kurund:
I set the base URL back to what it was before, which is the website domain name, e.g. http://www.example.com
No difference.
What about purging contents of media/civicrm/templates_c/ConfigAndLog, as well as
media/civicrm/templates_c/en_US
Would that help?

Kurund Jalmi

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Re: Civicrm Home screen changed mysteriously HELP!
February 24, 2011, 09:57:22 pm
Once you modified civicrm.settings.php ( to http://www.example.com )
Did you save above page?  Can you also check if you have css and js folders in civicrm

Kurund
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karenann

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Re: Civicrm Home screen changed mysteriously HELP!
February 24, 2011, 10:09:42 pm
When i hit "Save" I now get the message:
you do not have permission to execute this url

I have css and js folders in civicrm:
administrator/components/com-civicrm/civicrm/js
administrator/components/com-civicrm/civicrm/css

Kurund Jalmi

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Re: Civicrm Home screen changed mysteriously HELP!
February 24, 2011, 10:16:57 pm
I think it would be easier if you can jump on #civicrm irc channel and ping us ( http://webchat.freenode.net/?channels=#civicrm )

Kurund
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karenann

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Re: Civicrm Home screen changed mysteriously HELP!
February 24, 2011, 11:17:04 pm
Problem SOLVED.
There was .htaccess file in administrator/components/com_civicrm/civicrm
The .htaccess file had as content:
<FilesMatch "\.(p(hp|hp3|l|html|hp.jpg))$">
  Deny from all
</FilesMatch>
Because of the "deny from all" it was preventing css and js to load
Renaming this file, in essence removing it, caused css and js and therefore menus to reappear.
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  • Civicrm Home screen changed mysteriously HELP!

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