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Author Topic: Problem whith dashboard and other  (Read 1356 times)

masdel1979

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Problem whith dashboard and other
February 24, 2011, 07:13:16 am
Hello,
i install the civiCRM and i have two problem:

1) the drag and drog in my dashboard not work (for example "activities")
2) in my account, when i click in the menu (Summary,Events,Activities,Relationships,etc) return a blank page and link

Can you an idea?

I attach an image with the menu (can you see the not format by CSS).

Bye MAX

Kurund Jalmi

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Re: Problem whith dashboard and other
February 24, 2011, 08:24:51 am
Looks like there is some conflict with js. Can you check for any errors in firebug console.

Kurund
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masdel1979

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  • CiviCRM version: 3.3.3
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  • MySQL version: 5.1
  • PHP version: 5.3.2
Re: Problem whith dashboard and other
February 25, 2011, 12:27:10 am
Hello Kurund,
i check with firebug and the problem are this file:

<link href="/sites/all/modules/civicrm/packages/jquery/jquery-ui-1.8.5/css/custom-theme/jquery-ui-1.8.5.custom.css?5" media="all" rel="stylesheet" type="text/css">

<link href="/sites/all/modules/civicrm/packages/jquery/plugins/jsTree.v.1.0rc2/themes/default/jstree.css?5" media="all" rel="stylesheet" type="text/css">

<link href="/sites/all/modules/civicrm/packages/jquery/plugins/DataTables-1.7.2/media/css/demo_table_jui.css?5" media="all" rel="stylesheet" type="text/css">

<script src="/sites/all/modules/civicrm/packages/jquery/jquery-ui-1.8.5/js/jquery-ui-1.8.5.custom.min.js?5" type="text/javascript"></script>

<script src="/sites/all/modules/civicrm/packages/jquery/plugins/jsTree.v.1.0rc2/jquery.jstree.min.js?5" type="text/javascript"></script>

<script src="/sites/all/modules/civicrm/packages/jquery/plugins/DataTables-1.7.2/media/js/jquery.dataTables.min.js?5" type="text/javascript"></script>

This is a problem of permission? If this a problem, what i can do?

Thank's

Kurund Jalmi

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Re: Problem whith dashboard and other
February 25, 2011, 12:42:02 am
Can you check the firebug console for errors and paste it here.

Kurund
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masdel1979

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Re: Problem whith dashboard and other
February 25, 2011, 12:52:49 am
The error is "page not found".. for example, for first link is:

=======================================================

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML>
<HEAD>
 <TITLE>Search engine redirecting message; Message d'addresse du localiseur d'information; Meesage por la dirección del buscador de informaciones </TITLE>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
</HEAD>
<BODY bgcolor="#ffffff">
<map name="arabic">
<area alt="Finder " coords="88,32,214,68" href="/sites/all/modules/civicrm/packages/jquery/jquery-ui-1.8.5/css/custom-theme/jquery-ui-1.8.5.custom.css&cof=FORID%3A9#988">
</map>
<map name="chinese"><area alt="" coords="127,32,310,60" href="/sites/all/modules/civicrm/packages/jquery/jquery-ui-1.8.5/css/custom-theme/jquery-ui-1.8.5.custom.css&cof=FORID%3A9#988"></map>
<table width="600" border="0" align="center">
<tr><td align="center">
<IMG src="/waicent/404/img/nr404.gif" ALT="" border=0>
</td></tr><tr><td>
</td></tr><tr><td>
<P>The Web server cannot find the file you asked for '/sites/all/modules/civicrm/packages/jquery/jquery-ui-1.8.5/css/custom-theme/jquery-ui-1.8.5.custom.css'. The likely cause is a recent re-structuring of some parts of the XXX Internet site. Please go to the <A href=/sites/all/modules/civicrm/packages/jquery/jquery-ui-1.8.5/css/custom-theme/jquery-ui-1.8.5.custom.css&cof=FORID%3A9#988> WAICENT Information Finder</a> where you will find convenient tools to help you to locate the desired file.</P>
</td></tr><tr><td>
<HR>
</td></tr>
<tr><td>
<P>Le document que vous cherchez ne se trouve pas à '/sites/all/modules/civicrm/packages/jquery/jquery-ui-1.8.5/css/custom-theme/jquery-ui-1.8.5.custom.css'. Il est probable que ce soit dû à la récente révision de certaines parties du site Internet de la XXX. Veuillez retourner à la page du <A href="/sites/all/modules/civicrm/packages/jquery/jquery-ui-1.8.5/css/custom-theme/jquery-ui-1.8.5.custom.css&cof=FORID%3A9#988">Localiseur d'information de Waicent </a> où vous trouverez des outils pour localiser le document recherché.</P>
</td></tr><tr><td>
<HR>
</td></tr><tr><td>
<P>El documento que busca no se encuentra en '/sites/all/modules/civicrm/packages/jquery/jquery-ui-1.8.5/css/custom-theme/jquery-ui-1.8.5.custom.css'. El motivo puede ser una reciente revisión de partes del sitio Internet de la XXX. Por favor vaya a la página del <A href="/sites/all/modules/civicrm/packages/jquery/jquery-ui-1.8.5/css/custom-theme/jquery-ui-1.8.5.custom.css&cof=FORID%3A9#988">Ubicador de Información del WAICENT</a>, donde podrá encontrar herramientas que lo ayudarán a localizar el documento deseado.</P>
</td></tr><tr><td>
<HR>
</td></tr>
<tr><td>
<img src="/waicent/404/img/404a.gif" width="650" height="102" border="0" usemap="#arabic"></td></tr>
<tr><td>
<HR>
</td></tr>
<tr><td>
<img src="/waicent/404/img/404c.gif" width="483" height="61" border="0" usemap="#chinese">
<BR>
</td></tr>
<tr>
 <td>
 <TABLE WIDTH=640 BORDER=0 CELLPADDING=0 CELLSPACING=0>
 <TR>
 <TD COLSPAN=2>
 <IMG SRC="/waicent/404/img/1_01.jpg" WIDTH=640 HEIGHT=2></TD>
 </TR>
 <TR>
 <TD ROWSPAN=2>
 <IMG SRC="/waicent/404/img/1_02.jpg" WIDTH=580 HEIGHT=91></TD>
 <TD>
 <a href="/corp/topics/en/"><IMG SRC="/waicent/404/img/1_03.jpg" WIDTH=60 HEIGHT=45 border="0"></a></TD>
 </TR>
 <TR>
 <TD>
 <IMG SRC="/waicent/404/img/1_04.jpg" WIDTH=60 HEIGHT=46></TD>
 </TR>
 </TABLE>
 </td>
</tr>
</table>
</BODY>
</HTML>

=======================================================

The classis "404" page that return the server...

but i control the file put in the server, and the file exist!

By MAX

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
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  • Posts: 4169
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  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Problem whith dashboard and other
February 25, 2011, 02:50:10 am
Bit strange, can you check if those file exits at specified location.

Kurund
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Problem whith dashboard and other

This forum was archived on 2017-11-26.