CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • "You are not authorized to access this page." when trying to dedup
Pages: [1]

Author Topic: "You are not authorized to access this page." when trying to dedup  (Read 1117 times)

Erich Schulz

  • I post frequently
  • ***
  • Posts: 142
  • Karma: 5
    • When no-one understands what you are going on about its time to start a blog
  • CiviCRM version: 4.4
  • CMS version: Drupal 7
  • MySQL version: 5.somthing
  • PHP version: 5.3.3
"You are not authorized to access this page." when trying to dedup
February 25, 2011, 07:00:27 pm
Hi,

I've been trying to de-duplicate our database.

I can get to here:
http://antarqld.org.au/civicrm/contact/deduperules?reset=1&action=browse

But if click on any of the links to use or edit (eg http://www.antarqld.org.au/civicrm/contact/dedupefind?reset=1&rgid=6&action=preview)  rule I get the above not authorized message.

I've triple checked the permissions and have given the role every single permission!!

I'm on drup 6.19, php 5.2.14, mysql 5.0.77, apache 1.3.41

I was getting this problem on 3.2.3 and I upgraded to 3.3.5 hoping to fix the problem.

any help much appreicated!

I've done an extensive google search and can't find anyone else with this problem

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: "You are not authorized to access this page." when trying to dedup
February 25, 2011, 07:24:50 pm

can you ping us on IRC and we can help debug

thanx

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

Erich Schulz

  • I post frequently
  • ***
  • Posts: 142
  • Karma: 5
    • When no-one understands what you are going on about its time to start a blog
  • CiviCRM version: 4.4
  • CMS version: Drupal 7
  • MySQL version: 5.somthing
  • PHP version: 5.3.3
Re: "You are not authorized to access this page." when trying to dedup
February 26, 2011, 06:40:50 pm
Thanks Lobo - I have it fixed now... unfortunately after I made this post I had a major drupal hiccough and in the process of fixing that I had to open permissions on some the template_c/en_US directory

and now it's all working ... yayyyyy!!!!!

thanks again

Erich Schulz

  • I post frequently
  • ***
  • Posts: 142
  • Karma: 5
    • When no-one understands what you are going on about its time to start a blog
  • CiviCRM version: 4.4
  • CMS version: Drupal 7
  • MySQL version: 5.somthing
  • PHP version: 5.3.3
Re: "You are not authorized to access this page." when trying to dedup
March 07, 2011, 04:50:42 am
actually the problem came back when the admin tried to dedupe - but this time I spotted the real problem...

civicrm is redirecting from xyzgoodcause.com to WWW.xyzgoodcause.com hence the user is not logged on in the new (www etc) domain 

very disappointed none of you lot spotted it... but this seems to be a genuine bug

The simple temporary work around is logging into www.xyzgoodcause.com and then all works very nicely!

does that make sense. I'm happy to supply more info if needed.

(loving civicrm by the way)

Erich

Erich Schulz

  • I post frequently
  • ***
  • Posts: 142
  • Karma: 5
    • When no-one understands what you are going on about its time to start a blog
  • CiviCRM version: 4.4
  • CMS version: Drupal 7
  • MySQL version: 5.somthing
  • PHP version: 5.3.3
Re: "You are not authorized to access this page." when trying to dedup
March 25, 2011, 10:44:41 pm
have now formally posted this as an issue like the good boy I aspire to be

http://issues.civicrm.org/jira/browse/CRM-7832

Erich Schulz

  • I post frequently
  • ***
  • Posts: 142
  • Karma: 5
    • When no-one understands what you are going on about its time to start a blog
  • CiviCRM version: 4.4
  • CMS version: Drupal 7
  • MySQL version: 5.somthing
  • PHP version: 5.3.3
Re: "You are not authorized to access this page." when trying to dedup
March 25, 2011, 11:46:57 pm
nope apparently I'm mistaken ... all my fault and not a bug in civicrm at all

hard to imagine I'm the only one in the universe running both xyz.org and www.xyz.org tho...
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • "You are not authorized to access this page." when trying to dedup

This forum was archived on 2017-11-26.