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Author Topic: Can't access CiviCRM!  (Read 1258 times)

Michael Mahler

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Can't access CiviCRM!
December 24, 2007, 12:11:09 pm
Hey there,

I had a previously working version of Drupal 5.2/CiviCRM 1.9 at http://www.u-n-c-l-e.org/civic, I haven't been able to access CiciCRM in a bit and I am pretty much at my wit's end.

When I attempt to go into CiviCRM, there is a slight delay, and I end up back at the main page of the site. The other parts of the site seem to be fine.

I tried renaming the old base directory for the site, and loade everything from scratch, copying over the configuration files only. No difference.

Here is what I am getting in error_log in the site root, if that is of any help.

Any suggestion?

[24-Dec-2007 14:21:41] PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'Log.php' (include_path='.:/home/uncle/public_html/civic/sites/all/modules/civicrm/:/home/uncle/public_html/civic/sites/all/modules/civicrm//packages:.:/usr/lib/php:/usr/local/lib/php') in /home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Core/Config.php on line 39
[24-Dec-2007 14:21:48] PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'Log.php' (include_path='.:/home/uncle/public_html/civic/sites/all/modules/civicrm/:/home/uncle/public_html/civic/sites/all/modules/civicrm//packages:.:/usr/lib/php:/usr/local/lib/php') in /home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Core/Config.php on line 39
[24-Dec-2007 14:22:53] PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'Log.php' (include_path='.:/home/uncle/public_html/civic/sites/all/modules/civicrm/:/home/uncle/public_html/civic/sites/all/modules/civicrm//packages:.:/usr/lib/php:/usr/local/lib/php') in /home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Core/Config.php on line 39
[24-Dec-2007 14:27:59] PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'Log.php' (include_path='.:/home/uncle/public_html/civic/sites/all/modules/civicrm/:/home/uncle/public_html/civic/sites/all/modules/civicrm//packages:.:/usr/lib/php:/usr/local/lib/php') in /home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Core/Config.php on line 39
[24-Dec-2007 14:28:18] PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'Log.php' (include_path='.:/home/uncle/public_html/civic/sites/all/modules/civicrm/:/home/uncle/public_html/civic/sites/all/modules/civicrm//packages:.:/usr/lib/php:/usr/local/lib/php') in /home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Core/Config.php on line 39
[24-Dec-2007 14:28:38] PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'Log.php' (include_path='.:/home/uncle/public_html/civic/sites/all/modules/civicrm/:/home/uncle/public_html/civic/sites/all/modules/civicrm//packages:.:/usr/lib/php:/usr/local/lib/php') in /home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Core/Config.php on line 39
[24-Dec-2007 14:39:49] PHP Fatal error:  Class 'CRM_Event_Config' not found in /home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Core/Component.php(219) : eval()'d code on line 1

Dave Greenberg

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Re: Can't access CiviCRM!
December 24, 2007, 12:43:04 pm
Michael - this type of error USUALLY indicates a wrong value in the $civicrm_root setting. However, based on the include_path below - it looks to me like this is set properly ???

Your post indicates that this install was working previously. What changed?

Short of any other clues, I'd do the following:
* Make sure there is a complete set of civicrm code directories / files under the specified root and that this is an valid absolute path on your server:
Code: [Select]
/home/uncle/public_html/civic/sites/all/modules/civicrm/
* Truncate your drupal session table:
Code: [Select]
delete from sessions;
* Delete all civicrm settings info from the DB (modify the id below if you're site uses a domain other than the default of 1):
Code: [Select]
update civicrm_domain set config_backend = NULL where id = 1;
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Can't access CiviCRM!

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