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Author Topic: Disable sending email confirmation  (Read 3012 times)

dflasse

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Disable sending email confirmation
March 03, 2011, 03:05:00 am
We'd like to register participants to an event without they receive a confirmation email that can be confusing for most of them. Is it possible to disable this option? We do not want to send any confirmation (at least for this event). CiviCRM 3.3

sushant

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Re: Disable sending email confirmation
March 03, 2011, 04:20:59 am
Hi  dflasse,
For disabling confirmation email  you just need to change the configuration of  the event.
Go to Manage Event->Online Registration & disable the send confirmation email .

For more Details :
http://wiki.civicrm.org/confluence/display/CRMDOC33/Online+Registration

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dflasse

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Re: Disable sending email confirmation
March 03, 2011, 04:54:29 am
Thanks. But I did it. It is for self registration but what if we need to register the contact from the backoffice?

xavier

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Re: Disable sending email confirmation
March 04, 2011, 06:35:57 am
Hi,

On the back office, you can disable on a registration per registration basis, but that's on by default.


in CRM/Event/Form/EventFees.

replace 1 by 0    $defaults[$form->_pId]['send_receipt'] = 1; 


Might be good to have an config variable "CIVIEVENT_SENDCONFIRMATION_DEFAULT (0 or 1)".


@civicore, what do you think? As an option in the civicrm.settings?
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Kiran Jagtap

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Re: Disable sending email confirmation
March 06, 2011, 10:17:54 pm
IMO

we might wanna inherit the settings of Event 'Send Confirmation and Receipt' on offline form also.

so user could have facility to set/unset by default.

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jake.mw

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Re: Disable sending email confirmation
December 05, 2011, 08:25:27 pm
I disabled the "send email" behaviour for backend entries, using a hook in a custom module:

function my_module_civicrm_buildForm( $formName, &$form ) {
  if ( $formName == 'CRM_Event_Form_Participant' ) {
     // don't ever, ever, ever send out confirmation emails when administering events.
    $form->assign('email', '');
    $form->assign('batchEmail', '');
  }
}

This does not prevent sending emails when using the bulk "update registration status" operation.  Here, if canceling registrations, CiviCRM still sends out emails automatically with no way to stop it.

I strongly support the suggestion to turn off participant emails altogether.  In many cases I can imagine, organizations I work with don't want backend operations to notify constituents in any way.

dflorence

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Re: Disable sending email confirmation
February 24, 2013, 03:09:31 pm
This automatic email setting has caused me a major headache...

I have just set up an event to monitor attendance at a meeting for parents of some of our children.. I used the "add contacts to event" function after doing an appropriate search for these parents and find civi has now sent them all an email to say they were now registered for the event without asking me if that's what I wanted to do.

I just didn't expect this to happen and certainly wouldn't have done this if I had realised it would trigger registration emails

This is well over the top for this meeting, which is in effect a very informal gathering, and the email is very confusing for these parents.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Disable sending email confirmation

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