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Author Topic: Dedupe - can't merge any contacts  (Read 1543 times)

ken

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Dedupe - can't merge any contacts
March 10, 2011, 08:54:58 pm
3.4.alpha2 (reproducible on the 3.4 Drupal sandbox)

When I attempt to merge any two contacts, I get the error 'Sorry. A non-recoverable error has occurred. The main contact record does not exist'

It happens when I'm on the page Home › CiviCRM › Find and Merge Duplicate Contacts (URL = /civicrm/contact/dedupefind?reset=1&action=update&rgid=8), and I try and merge contacts with Id's 8455 and 9173. The URL for the merge link is ...

/civicrm/contact/merge?reset=1&cid=8455&oid=9173&action=update&rgid=8

... and I get the error when I click on that link (or any other 'merge' link). ( The contacts 8455 and 9173 both exist and are accessible. )

Donald Lobo

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Re: Dedupe - can't merge any contacts
March 11, 2011, 06:55:38 am

hey ken:

can u please file an issue for this and link to the forum post

thanx

lobo
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ken

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Re: Dedupe - can't merge any contacts
March 11, 2011, 05:15:43 pm
Created issue CRM-7762

ken

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Re: Dedupe - can't merge any contacts
March 18, 2011, 03:25:14 pm
Resolved in 3.4.alpha3

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This forum was archived on 2017-11-26.