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Author Topic: Contact Data Not Loading Into Update Profile  (Read 1194 times)

dwfriederichs

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Contact Data Not Loading Into Update Profile
March 14, 2011, 07:24:09 pm
I'm new to profiles so bear with me if this is a basic question.

I built 2 profiles allowing users to update their information via my website.  The intent is that the user logs in and can access these forms after login.

The user logs in fine and the Joomla user is tied to the CiviCRM record (i.e. the User ID is in the CiviCRM contact record).  I had assumed that the contact data would populate into the form for modification.  But on one of the forms, data doesn't populate at all; the other form only populates 3 fields (first name, last name, and address).

I can't figure out why this is.  Any ideas?


dwfriederichs

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Re: Contact Data Not Loading Into Update Profile
March 14, 2011, 10:08:54 pm
An update - I got the second profile to work correctly, I had put the wrong fields on the form.  But, the first profile (where no data appears) doesn't work at all.  When I enter data, it creates a new contact rather than editing the logged-in contact.

I'm sure it's something small I'm missing.  I just can't figure out what.

Thanks in advance for help!

mpickus

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Re: Contact Data Not Loading Into Update Profile
March 16, 2011, 07:25:24 am
I have encountered the same problem also using Joomla.  On a test site, I created a CiviMail template to send an email to a group asking contacts to update their profile.  The salutation token correctly links to each contact.  But clicking the link:
........./membership/civicrm/profile/edit?reset=1&gid=9&id={contact.contact_id}&{contact.checksum}

brings up a blank profile instead of one filled in with contact's existing data.  I'd REALLY appreciate help with this.

petednz

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Re: Contact Data Not Loading Into Update Profile
March 16, 2011, 11:29:43 am
Hey mpickus - on wiki

To send people to a contribution page use this path: http://www.myorganization.org/civicrm/contribute/transact?reset=1&id=N&{contact.checksum}&cid={contact.contact_id} where N is the ID of your contribution page.

Note the 'cid'

Checksums for Contribution forms including Memberships is different to link for general profiles
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pete davis : www.fuzion.co.nz : connect + campaign + communicate

mpickus

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Re: Contact Data Not Loading Into Update Profile
March 16, 2011, 12:40:17 pm
petednz:
Thanks for your effort to help but:
1.  The syntax of the link I was using came directly from "CiviCRM - A Comprehensive Guide", pg 44 and specifically says that this should work in Joomla to allow contacts to update their profile.
2.  At this point I'm not working with contribute forms.
3.  I tried using   &cid={contact.contact_id}   instead of just  &id=
    But clicking the link in the email still just sends the user to a blank (though correct) profile form.  Still WOULD LOVE HELP with this!

petednz

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Re: Contact Data Not Loading Into Update Profile
March 16, 2011, 12:56:09 pm
Wow , I am so sorry - i must have invented the word 'membership' in your posting.

Check your Permissions in case they don't have access to Profiles ??
Sign up to StackExchange and get free expert advice: https://civicrm.org/blogs/colemanw/get-exclusive-access-free-expert-help

pete davis : www.fuzion.co.nz : connect + campaign + communicate

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Profiles (Moderator: Dave Greenberg) »
  • Contact Data Not Loading Into Update Profile

This forum was archived on 2017-11-26.