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Author Topic: Installed but no /civicrm  (Read 1195 times)

BobM

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Installed but no /civicrm
March 22, 2011, 11:00:39 am
Went through the install process, latest version of civicrm (3.3.5) on a D6 site. I get to the page that says it's installed. But clicking to any of the pages (check configuration or to /civicrm I get a file not found. There are CiviCRM blocks in the blocks list. So where the heck is civicrm? ???

Hershel

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Re: Installed but no /civicrm
March 22, 2011, 11:01:55 am
Instead of /civicrm try /?q=civicrm

If that works, then you don't have Clean URLs.
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BobM

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Re: Installed but no /civicrm
March 22, 2011, 12:21:17 pm
No, that's not this issue. This is a longstanding drupal site with clean urls. Just trying to add civicrm to it. Trying /?q=civicrm just redirects to /civicrm which is not found.

Hershel

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Re: Installed but no /civicrm
March 22, 2011, 12:49:55 pm
Do you perhaps have a directory in your root called civicrm?

Is the not found page a Drupal page or an Apache page?
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BobM

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Re: Installed but no /civicrm
March 22, 2011, 01:02:39 pm
No. No civicrm directory in root. it's a drupal not found page.

Hershel

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Re: Installed but no /civicrm
March 22, 2011, 01:14:10 pm
I really don't know. It sounds like maybe you have another module which is conflicting with CiviCRM, but it's hard to say.

I would suggest standard debugging procedures, including clear all caches, deactivate and then reactivate CiviCRM from the modules page (this should rebuild the CiviCRM menu items in Drupal).

Beyond that, I don't have any other ideas offhand. :(
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BobM

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Re: Installed but no /civicrm
March 22, 2011, 01:20:41 pm
Gosh I feel silly. Flushing caches did it. I need to have a checklist!  :D Thanks!

Hershel

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Re: Installed but no /civicrm
March 22, 2011, 01:22:16 pm
Quote from: BobM on March 22, 2011, 01:20:41 pm
I need to have a checklist! 

Now you have one. ;)

Happy to help.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Drupal Installations (Moderator: Piotr Szotkowski) »
  • Installed but no /civicrm

This forum was archived on 2017-11-26.