CiviCRM Community Forums (archive)

Hello,

Having trouble getting EmailProcessor.php to work on 3.3.2.
We are acccessing a google apps server for our bounce processing.
All credentials appear to be correct.
This isn't my standard setup. One difference is that the drupal and civicrm dbs are on a seperate host.

I get

connecting to imap.gmail.com, authenticating as xxx and selecting INBOX

Then I get what looks like a Drupal error (has some drupal css around it, though there is no css included on the page):

Website unavailable
Sorry we have lost the connection with our MySQL server.
Please try again.

Followed this through the code...

CRM_Mailing_MailStore::getStore($dao->name) is called on line 126 of EmailProcessor.php which then calls  CRM_Mailing_MailStore_Imap($dao->server, $dao->username, $dao->password, (bool) $dao->is_ssl, $dao->source) on line 63 of CRM/Mailing/MailStore.php
which then calls new ezcMailImapTransport($host, null, $options) on line 61 of CRM/Mailing/MailStore/Imap.php.

And that is where it barfs.  I gave up at that point, unsure as to where this rabbit hole was leading

Was I on the right line?  Anyone care to illuminate?

Ta,
Michael

This one was an outrageous one in its subtlety and annoyance.

seems like you can't authenticate to gmail from ubuntu or centos using ezcMailImap if the username has a . in it (in the above versions at least).

you can authenticate from a mac though

This one was an outrageous one in its subtlety and annoyance.

seems like you can't authenticate to gmail from ubuntu or centos using ezcMailImap if the username has a . in it (in the above versions at least).

you can authenticate from a mac though

Do you have the same php version on the two machines ? same imap extension ? I'd doubt the color of the box has a lot to do about it

X+

You could be right, Xavier

PHP 5.2.11 on mac works
PHP 5.2.14 on centos doesn't work
PHP 5.3.2-1ubuntu4.7 doesn't work

so maybe something introduced between .2.11 and .2.14