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  • CiviCRM Community Forums (archive) »
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  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • CiviMail Bounce Processing Failure after upgrade from 3.3.2 to 3.3.5
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Author Topic: CiviMail Bounce Processing Failure after upgrade from 3.3.2 to 3.3.5  (Read 778 times)

mcarson

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CiviMail Bounce Processing Failure after upgrade from 3.3.2 to 3.3.5
March 28, 2011, 06:14:34 am
I performed an update to Drupal (6.19 -6.20) and CiviCRM (3.3.2 -3.3.5) yesterday. Immediately after this; our error_log shows the following:
Code: [Select]
[Sun Mar 27 11:25:07 2011] [warn] mod_fcgid: stderr: PHP Fatal error:  Uncaught exception 'ezcMailTransportException' with message 'An error occured while sending or receiving mail. Failed to connect to the server: ******:***.' in .../civicrm/packages/ezc/Mail/src/transports/transport_connection.php:97
[Sun Mar 27 11:25:07 2011] [warn] mod_fcgid: stderr: Stack trace:
[Sun Mar 27 11:25:07 2011] [warn] mod_fcgid: stderr: #0 .../civicrm/packages/ezc/Mail/src/transports/pop3/pop3_transport.php(206): ezcMailTransportConnection->__construct('******', ***, Object(ezcMailPop3TransportOptions))
[Sun Mar 27 11:25:07 2011] [warn] mod_fcgid: stderr: #1 .../civicrm/CRM/Mailing/MailStore/Pop3.php(57): ezcMailPop3Transport->__construct('******', NULL, Array)
[Sun Mar 27 11:25:07 2011] [warn] mod_fcgid: stderr: #2 .../civicrm/CRM/Mailing/MailStore.php(67): CRM_Mailing_MailStore_Pop3->__construct('******', '******@********...', '**************', false)
[Sun Mar 27 11:25:07 2011] [warn] mod_fcgid: stderr: #3 ... in ...civicrm/packages/ezc/Mail/src/transports/transport_connection.php on line 97

I have replaced paths with ".../" and secret with ***.

CiviMail bounce processing no longer works...
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CiviTeacher.com

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Re: CiviMail Bounce Processing Failure after upgrade from 3.3.2 to 3.3.5
March 28, 2011, 12:00:18 pm
This is a connection problem.   This means that CiviCRM just can't connect to your mail server, period.

The likely cause is that the upgrade mucked with your SMTP server mail settings.  Please retest your mail settings manually (or in a mail client) and then re-enter them into CiviCRM.  Check that the test works.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • CiviMail Bounce Processing Failure after upgrade from 3.3.2 to 3.3.5

This forum was archived on 2017-11-26.