CiviCRM Community Forums (archive)

I'm not sure where to post this, but we have a request to include the "Schedule Follow-up" section when a user selects "Send an email" from the Activity menu, just like the other activities have.  It looks like emailing is a special activity in that it goes to CiviMail.  What's the easiest way to include the Follow-up functionality/section on this screen?  What might we need to modify?

malks,
Yeah, that could actually be a good work-around, not a bad idea.  In our case, I wasn't sure I wanted more custom fields and then another cron (our folks wanted to see the follow-up posted more immediately).  I decided to go the more complex route (probably a bad idea) and just build out the whole section/processing using the code from Activities.  I took the code snippets for follow-ups from CRM/Activity/Form/Activity.php and put them in a custom version (in my custom php directory) of CRM/Contact/Form/Task/Email.php.  Same with the corresponding template files so the fields show up on the form.

I did have to include a quick SQL call to get the activity id created by the original Email (I'm sure there is a better way to get that without a db query), but other than that, it wasn't a huge deal to copy/paste the extra pieces of code into the main Email.php file.  The issue, of course, is the follow-up section shows up anytime we email folks (not just through Activities), but that's preferred by our folks.  It also means we have one more thing to migrate/check every time we upgrade Civi, but we got plenty of customization to worry about already

Anyway, hope that helps some one else thinking about this.