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  • Links to own CiviCRM site missing from CiviMail Report
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Author Topic: Links to own CiviCRM site missing from CiviMail Report  (Read 689 times)

websynapse

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Links to own CiviCRM site missing from CiviMail Report
March 31, 2011, 01:30:39 pm
We sent a couple of fundraising emails this week including a link with a checksum token to a CiviContribute page pre-filled with the contact's data.

In the CiviMail Report, these links have not come up in the Click-throughs - it shows only 8 clicks to our main website homepage, which is a different URL.

eg. our CiviCRM site is my.site.com and our public website is www.site.com. Only the www.site.com links have shown in the CiviMail Report.

Is this intended behaviour? How can I track clickthroughs to our own site?

thanks

bizzynate

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Re: Links to own CiviCRM site missing from CiviMail Report
April 01, 2011, 11:03:01 am
I have witnessed this same behavior. If you pass a checksum variable, the click-throughs are not being tracked. That seems to be the culprit.

bizzynate

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Re: Links to own CiviCRM site missing from CiviMail Report
April 01, 2011, 11:19:02 am
I have created a bug report for this issue: http://issues.civicrm.org/jira/browse/CRM-7865
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Links to own CiviCRM site missing from CiviMail Report

This forum was archived on 2017-11-26.