CiviCRM Community Forums (archive)

I have struggled for a long time to get bounce handling working in Civimail [3.2.2 on Joomla].  I have had incoming emails going into activities working fine, but could not get bounces working.

The documentation is really tough, but I spent some time going through it today and discovered that EmailProcessor.php is supposed to handle both, but not on the same incoming email account.  It appears that you are supposed to set up two email accounts (in Administer -> CiviMail -> Mail Accounts) setting the bounce handling email account as "Default" and the activities handling email account as not default (ie not ticked).

I did this as I think I am supposed to do, and still not working.

I think there is a bug in 'components/com_civicrm/civicrm/bin/EmailProcessor.php'.  In the function "Process", it is supposed to "Process the mailbox for all the settings from civicrm_mail_settings" but it is actually ignoring the Default setting in the Mail Settings.
I have changed this function as follows and it is now doing exactly as I expected:

    static function process( $civiMail = true ) {
        require_once 'CRM/Core/DAO/MailSettings.php';
        $dao = new CRM_Core_DAO_MailSettings;
        $dao->domain_id = CRM_Core_Config::domainID( );
        $dao->find( );

        while ( $dao->fetch() ) {
        /**  EmailProcessor::_process($civiMail,$dao); */
         EmailProcessor::_process($dao->is_default,$dao);
        }

Basically, this tells the "_process" function to use the setting you have defined.

Have I got this right?  Do others see this change as useful?

Lionel.

No, in the past, the option can be selected from the cron job, but I don't believe this works anymore.  I just use this in cron:

http://www.MyDomain.com/administrator/components/com_civicrm/civicrm/bin/EmailProcessor.php?name=MyUser&pass=MyPassword&key=MyKey

Sorry to confuse.  I'm using CLI to call EmailProcessor.php and had to pass "activities" as a parameter to get it to process the activities rather than bounces.  I thought I was clued into that by the url that I found in the doco somewhere, but I can't lay my hands on it at the moment.