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Author Topic: Domain Information - Can't store information in fields  (Read 632 times)

davidunwinubs13

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Domain Information - Can't store information in fields
April 16, 2011, 03:39:47 am
THis is a follow on from another post
http://forum.civicrm.org/index.php/topic,15827.msg68346.html#msg68346
We have just upgraded to CiviCrm 3.3.6 (hoping this might resolve the problem)
In the domain information panel there are 3 sections, System generated Mail settings, Domain Address(postal) and Additional Contact Information.
The fist section i can enter the details and they are saved. But when I enter the details in the Domain Address and Additional Contact information press save, it is not saved. If i open open the screen again all the fields are blank. I have followed the steps in the previous post and include a user with the same address (point 5 in the post). 
Does anybody else have the same issue?

Donald Lobo

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Re: Domain Information - Can't store information in fields
April 16, 2011, 06:27:09 am

seems likely that for some reason your settings in the DB has been corrupted. Can you do the run this sql from mysql shell / PHPMyAdmin on your civicrm DB

UPDATE civicrm_domain SET config_backend = null;

Note that this will delete most of your UI driven settings and u'll need to reenter them

lobo

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davidunwinubs13

  • I post occasionally
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    • Marylebone Association
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Re: Domain Information - Can't store information in fields
April 17, 2011, 11:28:46 pm
Hi Donald,
Thank you very much for your reply.
Can you explain what you mean by
"Note that this will delete most of your UI driven settings and u'll need to reenter them"  ?
Which settings are these in particular?
Thanks again for your help

David
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Domain Information - Can't store information in fields

This forum was archived on 2017-11-26.