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  • can I turn off the PDF receipt for CiviContribution? don't need/crashes server
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Author Topic: can I turn off the PDF receipt for CiviContribution? don't need/crashes server  (Read 7121 times)

CiviTeacher.com

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can I turn off the PDF receipt for CiviContribution? don't need/crashes server
April 22, 2011, 01:00:08 pm
Just want to keep CiviCRM from sending a PDF attachment with the confirmation receipt email.  Is this possible?  Which PHP file to turn it off?   No such setting to turn off PDF here: /civicrm/admin/contribute/thankYou?reset=1&action=update

PDF attachment is unnecessary in our case, and on this server (please don't lecture me about changing servers, it was not my choice) it gets memory errors sometimes.

Code: [Select]
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 71 bytes) in /home/itpinter/public_html/sites/all/modules/civicrm/packages/dompdf/include/style.cls.php on line 694
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Donald Lobo

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Re: can I turn off the PDF receipt for CiviContribution? don't need/crashes server
April 22, 2011, 01:45:00 pm

CRM/Core/BAO/MessageTemplates.php, function sendTemplate

search for

Code: [Select]
            if ( $params['PDFFilename'] && $params['html'] ) {

lobo
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CiviTeacher.com

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Re: can I turn off the PDF receipt for CiviContribution? don't need/crashes server
April 25, 2011, 10:58:39 am
Thank you that works.

I comment out that line and the matching end }  (about 15 to 20 lines in total) and the entire PDF attachment is turned off.  The receipt email still works.
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CiviTeacher.com

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Re: can I turn off the PDF receipt for CiviContribution? don't need/crashes server
June 10, 2011, 01:04:27 pm
I've now had 3 CiviCRM instances (3.3 or 3.4) where the PDF generation of an email receipt is creating 500 errors.   In all cases, PHP memory is set to 128MB, and the server is a VPS with at least 768M total.

Can we rethink this feature, or have an easier way to turn it off?  Like in the civicrm.settings.php file or a switch on a contribution page basis?   

I'd consider sponsoring it.
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Dave Greenberg

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Re: can I turn off the PDF receipt for CiviContribution? don't need/crashes server
June 14, 2011, 03:07:05 pm
For anyone following this issue, the option to disable the attached PDF's is included in the 3.4.3 / 4.0.3 release:
http://issues.civicrm.org/jira/browse/CRM-8278

Check under Administer > Configure > Global Settings > Miscellaneous Settings

"Attach PDF copy to receipts" [ ] yes   [ ] no

Thanks to Stuart Korlon (Korlon Consulting) for helping to make this happen!
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petednz

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Re: can I turn off the PDF receipt for CiviContribution? don't need/crashes server
June 15, 2011, 02:33:01 am
thanks so much stoob - i guess the next question is should the default be 'on' or 'off' - maybe a question for a poll sometime when more people are familiar with the option being available?
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Re: can I turn off the PDF receipt for CiviContribution? don't need/crashes server
June 15, 2011, 02:52:40 pm
The dompdf version packaged with CiviCRM is pretty old - probably worth testing the latest version against this problem
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Dave Greenberg

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Re: can I turn off the PDF receipt for CiviContribution? don't need/crashes server
June 20, 2011, 12:20:26 pm
I posted an issue for 4.1 to update our copy in packages to the latest available:
http://issues.civicrm.org/jira/browse/CRM-8333
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davej

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Re: can I turn off the PDF receipt for CiviContribution? don't need/crashes server
June 21, 2011, 08:56:18 am
Same issue is discussed here: http://forum.civicrm.org/index.php/topic,19801.15.html

CiviTeacher.com

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Re: can I turn off the PDF receipt for CiviContribution? don't need/crashes server
June 22, 2011, 05:53:24 pm
I made a $contribution to the general fund for this improvement, I am glad it is appreciated and welcomed by others, too.

I vote 'no' for the default.

I never understood the new 'pdf receipt attachment' feature being added in the first place.   Every email client in the world has a "print" button already - it may not be pretty but DomPDF isn't pretty either, and DomPDF's a memory hog.

We don't want our payment processing and 'thank you' page being knocked out by DomPDF.


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ken

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Re: can I turn off the PDF receipt for CiviContribution? don't need/crashes server
June 22, 2011, 06:29:55 pm
I concur with @stoob that this feature should be turned off by default. I've had no problem with DomPDF but I can imagine some sites will find the auto-generated PDF is not to their taste.

Dave Greenberg

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Re: can I turn off the PDF receipt for CiviContribution? don't need/crashes server
June 23, 2011, 06:25:01 pm
Thanks for the feedback. We'll make the default = OFF for new installs:
http://issues.civicrm.org/jira/browse/CRM-8350
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Chris Burgess

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Re: can I turn off the PDF receipt for CiviContribution? don't need/crashes server
March 08, 2012, 05:47:29 am
Just wanted to flag that, post-upgrade from 3.3.6 to 3.4.8, the setting is *not set* rather than *no* as default. I see you said "default for new installs" - looks like upgraded installs may have no default?
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Dave Greenberg

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Re: can I turn off the PDF receipt for CiviContribution? don't need/crashes server
March 08, 2012, 04:24:08 pm
AFAIK, "not set" behaves the same as "no" - and updating that serialized chunk of config data didn't seem worth the effort.
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Re: can I turn off the PDF receipt for CiviContribution? don't need/crashes server
September 25, 2012, 05:12:59 pm
Quote from: Dave Greenberg on June 14, 2011, 03:07:05 pm
For anyone following this issue, the option to disable the attached PDF's is included in the 3.4.3 / 4.0.3 release:
http://issues.civicrm.org/jira/browse/CRM-8278

Check under Administer > Configure > Global Settings > Miscellaneous Settings

"Attach PDF copy to receipts" [ ] yes   [ ] no

Thanks to Stuart Korlon (Korlon Consulting) for helping to make this happen!

FYI under 4.2 this is now in this admin menu: Admin > System Settings > Undelete, Logging and ReCAPTCHA.

Maybe not the very first place I'd be looking for it!
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