CiviCRM Community Forums (archive)

We have only recently started to look at the events module. Quite often when we are setting up an event, we click save we are returned to the Drupal home page and the data that has be imput is lost. Sometimes if we reinput it is saved the next time, but not always. The fees page seem most likely to crash on us. I see that only one or two other have had this problem so I guess its something specific to us but I'd appreciate a clue as to where to look. (there are no errors on the apache error log for instance) Thanks

Thanks for the reply... We've not seen this problem on the other modules we have used so far (mainly CiviMember/Contribute) - and as far as I'm can see the urls are consistent across CiviCRM. We've very recently upgraded to 3.4 and that hasn't helped (though it did fix a problem we had where we couldn't customize the navigation menu)

I did wonder about that... so using user 1 I can set up and event and if I use SAVE & DONE after the location information page it appears that I can go in and add fees info. If I use SAVE and go immediately to the fees page, entering the minimum amount of imformation, then press SAVE I'm bounced out to the Drupal Home Page. I've tried this several times this evening and got similar results

Problem persists when CiviCRM upgraded to 4.0,.1. With a bit more looking I found this in apache's access_log at exactly the right time;

is it relevant? helpful? Sorry to be a bit useless here but this is all a bit new as until now we used a custom Access/SQL app.

192.168.20.100 - - [17/May/2011:19:06:55 +0100] "POST /dma/index.php HTTP/1.1" 404 4242 "http://192.168.20.15/dma/index.php?q=civicrm/event/manage/eventInfo&reset=1&action=update&id=20" "Mozilla/5.0 (Windows NT 5.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1"

Thanks in anticipation