CiviCRM Community Forums (archive)

I have a situation where a contribution is being made & accepted by paypal but it isn't in Civi

I think it is being deleted in this bit of code & I wanted to suggest that if there is a Core Error the contribution is set to failed rather than deleted so a trace of it remains. I think it's more accurate too

CRM_Contribute_BAO_Contribution_Utils


       if ( is_a( $result, 'CRM_Core_Error' ) ) {
           
            //make sure to cleanup db for recurring case.
            if ( CRM_Utils_Array::value( 'contributionID', $paymentParams ) ) {
                CRM_Contribute_BAO_Contribution::deleteContribution( $paymentParams['contributionID'] );
            }
            if ( CRM_Utils_Array::value( 'contributionRecurID', $paymentParams ) ) {
                CRM_Contribute_BAO_ContributionRecur::deleteRecurContribution( $paymentParams['contributionRecurID'] );
            }
           
            if ( $component !== 'membership' ) {
                CRM_Core_Error::displaySessionError( $result );
                CRM_Utils_System::redirect( CRM_Utils_System::url( 'civicrm/contribute/transact',
                                                                   "_qf_Main_display=true&qfKey={$form->_params['qfKey']}" ) );
            }
            $membershipResult[1] = $result;
        } else {
            if ( $result ) {
                $form->_params = array_merge( $form->_params, $result );
            }
            $form->_params['receive_date'] = $now;
            $form->set( 'params', $form->_params );
            $form->assign( 'trxn_id', $result['trxn_id'] );
            $form->assign( 'receive_date',
                           CRM_Utils_Date::mysqlToIso( $form->_params['receive_date']) );
       
            // result has all the stuff we need
            // lets archive it to a financial transaction
            if ( $contributionType->is_deductible ) {
                $form->assign('is_deductible',  true );
                $form->set('is_deductible',  true);
            }

            if ( isset( $paymentParams['contribution_source'] ) ) {
                $form->_params['source'] = $paymentParams['contribution_source'];
            }
           
            // check if pending was set to true by payment processor
            $pending = false;
            if ( CRM_Utils_Array::value( 'contribution_status_pending',
                                         $form->_params ) ) {
                $pending = true;
            }
            if ( !($paymentParams['is_recur'] && $form->_contributeMode == 'direct') ) {
                $contribution =
                    CRM_Contribute_Form_Contribution_Confirm::processContribution( $form,
                                                                                   $form->_params, $result,
                                                                                   $contactID, $contributionType,
                                                                                   true, $pending, true );
            }
            $form->postProcessPremium( $premiumParams, $contribution );
           
            $membershipResult[1] = $contribution;
        }
   

From my usage knowing that someone tried to pay by credit card but failed is useful information as it helps me to interpret what went on when they tell me about it later. Often they fail because we don't accept AMEX (ie. we haven't forked out the extra dosh to do so) but this is something I only discovered recently & would have discovered a lot sooner had the failed transactions shown in Civi

OK - here is the Core Error that is causing the contributions to be cancelled. We have recently changed servers so the problem will be to do with that but the real problem for us is not that the receipts didn;t go out  -but that we have lost the contributions out of CiviCRM


   $Ignoring exception thrown here = PEAR_Error Object ( [error_message_prefix] => [mode] => 16 [level] => 1024 => [message] => mail() returned failure [userinfo] => [backtrace] => Array ( [0] => Array ( [file] => /var/www/mprc/sites/all/modules/civicrm/packages/PEAR.php [line] => 566 [function] => PEAR_Error [class] => PEAR_Error [type] => -> [args] => Array ( [0] => mail() returned failure [1] => [2] => 16 [3] => Array ( [0] => CRM_Core_Error [1] => nullHandler ) [4] => ) ) [1] => Array ( [file] => /var/www/mprc/sites/all/modules/civicrm/packages/Mail/mail.php [line] => 174 [function] => raiseError [class] => PEAR [object] => Mail_mail Object ( [_params] => -f@localhost [sep] => ) [type] => -> [args] => Array ( [0] => mail() returned failure )