CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Don't see canceled or scheduled mailings
Pages: [1]

Author Topic: Don't see canceled or scheduled mailings  (Read 552 times)

pkeogan

  • I post frequently
  • ***
  • Posts: 130
  • Karma: 4
    • BackOffice Thinking
Don't see canceled or scheduled mailings
May 10, 2011, 05:15:24 am
Created a mass mailing and sent it.  The mailing was about 40% complete when it was cancelled.  I don't see the mailing in the UI for "Draft or Unscheduled" or "Scheduled  or Sent" .  I can see the mail in the database as Cancelled and if I click on any "Draft or Unscheduled" mailing and replace the mail ID with the mail that I cancelled, In can view and work with the cancelled mailing.

I tested another mailing and just scheduled it for a future date and I can not see that mailing in the UI either.

Is this a bug in CiviCRM 3.3.5 or something particular to this instance?

Piotr Szotkowski

  • Moderator
  • I live on this forum
  • *****
  • Posts: 1497
  • Karma: 57
Re: Don't see canceled or scheduled mailings
May 10, 2011, 06:54:17 am
Quote from: pkeogan on May 10, 2011, 05:15:24 am
Created a mass mailing and sent it.  The mailing was about 40% complete when it was cancelled.  I don't see the mailing in the UI for "Draft or Unscheduled" or "Scheduled  or Sent" .

Can you check at ‘Archived Mailings’ (at the …civicrm/mailing/browse/archived URL)? I just checked with 3.3.5 and a cancelled mailing ended up there.
If you found the above helpful, please consider helping us in return – you can even steer CiviCRM’s future and help us extend CiviCRM in ways useful to you.

pkeogan

  • I post frequently
  • ***
  • Posts: 130
  • Karma: 4
    • BackOffice Thinking
Re: Don't see canceled or scheduled mailings
May 10, 2011, 12:57:09 pm
It was there, thanks.

I guess the process should be to "Re-use" a cancelled mailing because, although cancelled mailings can be sent, their status stays cancelled.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Don't see canceled or scheduled mailings

This forum was archived on 2017-11-26.