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Author Topic: Outgoing mail trying to use localhost instead of SMTP server  (Read 2849 times)

nmphil

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Outgoing mail trying to use localhost instead of SMTP server
May 17, 2011, 10:22:21 am
This one is driving me nuts and I'm only a day from launch!

In the outbound mail settings, I have it set to SMTP, with the proper server settings. When I press Save & Send Test E-mail it failed. First with an "Relaying Denied" message.

I checked the postfix logs on the same server and saw that it was trying to use localhost instead of mail.mydomain.org which resides on a different server. So I killed postfix on the local machine (don't need it anymore anyway), and now get "Failed to connect to localhost:25 [SMTP: Failed to connect socket: Connection refused (code: -1, response: )]"... which I would expect.

But it's still trying to use localhost instead of mail.mydomain.org.

CiviCRM 4.0, Drupal 7.

Any thoughts on this one?

Thanks in advance!

nmphil

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Re: Outgoing mail trying to use localhost instead of SMTP server
May 17, 2011, 10:59:13 am
OK, Update -- it's using localhost, period. After I shut off postfix on the local machine I tried to use mail() and none of those went through. Until I started postfix again.

nmphil

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Re: Outgoing mail trying to use localhost instead of SMTP server
May 17, 2011, 11:25:30 am
Bug? Badd install? Settings seem to work just fine if you send mail from another section -- i.e. headers show message coming from correct server. If you try to send a test it always tries to use localhost smtp and fails. I think it's failing because it's trying to authenticate a non-existent user -- so the authentication settings work, but it's hitting the wrong server.

Moving on...

Donald Lobo

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Re: Outgoing mail trying to use localhost instead of SMTP server
May 17, 2011, 11:36:31 am

i tried this on my local D7 install and switched between an external smtp server and localhost and it worked fine

not sure why u r seeing that behavior. Would help a lot if u can check the code here and figure out whats happening:

CRM/Admin/Form/Setting/Smtp.php, function postProcess search for "test button"

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Re: Outgoing mail trying to use localhost instead of SMTP server
May 17, 2011, 12:05:56 pm
With postfix running does mail() work?

I wonder if you have local /etc/hosts or some other DNS setting that is mapping your desired SMTP destination to localhost?
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nmphil

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Re: Outgoing mail trying to use localhost instead of SMTP server
May 18, 2011, 02:00:01 pm
mail() does work with postfix running.

Now I'm testing with CiviMail and it's not sending either... can't find a trace of where it's going... mail() doesn't even work.

?????

nmphil

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Re: Outgoing mail trying to use localhost instead of SMTP server
May 18, 2011, 02:01:01 pm
Oh, and hosts file is OK. All name lookups map correct properly.

kmas

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Re: Outgoing mail trying to use localhost instead of SMTP server
June 10, 2011, 10:22:35 pm
I'm facing the same problem. I even tried versions 3.4.1 and 4.0.2 with exact same behavior.

mail(): works fine if local sendmail/postfix is available.
smtp: apparently doesn't look at the smtp server configuration.

I guess we need a "howto" link to figure out how to configure it in the first place as it seems that it's a more basic configuration issue rather than a bug. I've been searching for the right configuration for a week now, with no luck so far!

Any help will be highly appreciated.

Thanks!

xavier

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Re: Outgoing mail trying to use localhost instead of SMTP server
June 11, 2011, 02:20:43 am
Hi,

That's what I did try to do there.

http://forum.civicrm.org/index.php/topic,16430.0.html

Any suggestion on how to make it more visible and useful more than welcome.

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kmas

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Re: Outgoing mail trying to use localhost instead of SMTP server
June 11, 2011, 03:52:38 am
Thanks a lot Xavier for your reply!

Well, I've read thoroughly the CiviCRM manuals on flossmanuals (especially the CiviMail configuration). Seems that the smtp option is not the recommended way per here: http://en.flossmanuals.net/civicrm/ch042_system-configuration/

It recommends mail() instead. That's fine with me.

I created a contact called "Return Mail" in the civicrm with a drupal user so that I can run the cron job, now I'm getting the error:

"Sorry. A non-recoverable error has occurred.
No clue about the ezcMailDeliveryStatus
Return to home page."

The mail server is supporting + tags, but not - tags. I tried it for the return@<domain.tld> email and is delivering them normally.

Please note the I've used the site key written in the civicrm.settings.php file.

Any clue what that could be?

Again, thanks a lot for the valuable link that you shared, I never came across it, but I read the flossmanuals several times, and thought that there should be a way configuring SMTP, but looks like this isn't the recommended way that you are using.

Anyway, any help on the cronjob issue will be highly appreciated.

Thanks!

xavier

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Re: Outgoing mail trying to use localhost instead of SMTP server
June 11, 2011, 04:42:04 am
Quote from: kmas on June 11, 2011, 03:52:38 am

Well, I've read thoroughly the CiviCRM manuals on flossmanuals (especially the CiviMail configuration). Seems that the smtp option is not the recommended way per here: http://en.flossmanuals.net/civicrm/ch042_system-configuration/

It recommends mail() instead. That's fine with me.

For the record: I recommended using mail() when using the same server for mail and civicrm.
I took a bit of a shortcut in the book as that's the most common configuration, and the ones having a separate and dedicated mail server are aware of the pros and cons ;)

Quote from: kmas on June 11, 2011, 03:52:38 am
"Sorry. A non-recoverable error has occurred.
No clue about the ezcMailDeliveryStatus
Return to home page."


Err. can you start debugging and trying to get more info ? Should be around

Code: [Select]
CRM/Utils/Mail/Incoming.php
75:        CRM_Core_Error::fatal( ts( "No clue about the %1",
101:        CRM_Core_Error::fatal( ts( "No clue about the %1",

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This forum was archived on 2017-11-26.