CiviCRM Community Forums (archive)

OK I'm getting random errors on my Contribution pages and I can't for the life of me work out where it is going wrong
as an example, on
http://www.adcc.asn.au/index.php?option=com_civicrm&task=civicrm/contribute/transact&reset=1&id=5

I'm getting
/home/public_html/adcc/administrator/components/com_civicrm/civicrm/packages/Smarty/Smarty.class.php on line 1971
 but only against some of the fields.

The interesting thing is when I load this page on the back end as a test drive it works fine. So I thought it might be a template issue, so I changed templates with no effect.

With the fields I can't anything in common. Eg some of the custom fields work and some don't, some are mandatory etc.

If anyone has any ideas it would be really appreciated.

I am having this same issue--it appears to be connected somehow to the fields marked "Required" in the custom profile, though it also appears in Edit Fields where the weight/order label should be. I will also try posting a new topic to see if that gets any responses.

Okay, I enabled de-bugging and backtrace, and came up with this:

backTrace

/home/mirrorst/public_html/sites/default/modules/civicrm/CRM/Core/Error.php, backtrace, 291
/home/mirrorst/public_html/sites/default/modules/civicrm/CRM/Contribute/Form/ContributionBase.php, fatal, 206
/home/mirrorst/public_html/sites/default/modules/civicrm/CRM/Contribute/Form/Contribution/Main.php, preProcess, 62
/home/mirrorst/public_html/sites/default/modules/civicrm/CRM/Core/Form.php, preProcess, 314
/home/mirrorst/public_html/sites/default/modules/civicrm/CRM/Core/QuickForm/Action/Display.php, buildForm, 99
/home/mirrorst/public_html/sites/default/modules/civicrm/packages/HTML/QuickForm/Controller.php, perform, 203
/home/mirrorst/public_html/sites/default/modules/civicrm/packages/HTML/QuickForm/Page.php, handle, 103
/home/mirrorst/public_html/sites/default/modules/civicrm/CRM/Core/Controller.php, handle, 284
/home/mirrorst/public_html/sites/default/modules/civicrm/CRM/Core/Invoke.php, run, 223
/home/mirrorst/public_html/sites/default/modules/civicrm/drupal/civicrm.module, invoke, 355
, civicrm_invoke,
/home/mirrorst/public_html/includes/menu.inc, call_user_func_array, 349
/home/mirrorst/public_html/index.php, menu_execute_active_handler, 17

I also attempted to upgrade to CiviCRM 3.4.1, but am not certain it upgraded correctly.

FWIW, I eventually realized that the 3.4.1 tarball had not downloaded a complete file--I had somehow only received 5.3MB of the 9.2MB file. After downloading the complete tarball, I restored the old database, deleted all civicrm files, re-installed the 3.4.1 upgrade, and installed the php.ini referred to here:http://forum.civicrm.org/index.php/topic,19967.msg83481.html#msg83481

I then discovered that somewhere along the line, A2 had switched my php version from 5.3.4 back to 5.2.9. So, I changed the php version, emptied the caches and everything finally works fo rme now.

So I suggest double-checking your tarball to make sure you downloaded and installed a complete update, as well as your php version and install the php.ini file. Worked for me!!