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Author Topic: request for more information about an error condition  (Read 705 times)

Mark Tompsett

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request for more information about an error condition
May 23, 2011, 08:54:58 am
I have followed the instructions given in 'CiviCase - Using the Sample Configuration' as best I can.
Having done that, I am able to create a new case of type "Adult Day Care Referral" just fine, but when I try to create a case of type "Housing Support" I get "Sorry. A non-recoverable error has occurred." and "Required parameter missing for OpenCase - end post processing".  I cannot work out what the missing parameter is supposed to be.

I have researched this forum and found a couple of threads - one of which told me to be sure that I have selected a contact before creating a case (which I did, of course), and the other which suggests adding debug code to CRM/Case/Form/Activity/OpenCase.php above where this error occurs, but not being a PHP programmer I have no idea how to do that.  ???

Does anyone have any suggestions as to how I might proceed?

Thanks
Mark  :)

Mark Tompsett

  • I post frequently
  • ***
  • Posts: 143
  • Karma: 9
    • QualityTime Services Ltd
  • CiviCRM version: 4.3.4
  • CMS version: Drupal 7.22
  • MySQL version: 5.5.30-cll
  • PHP version: 5.3.23
Re: request for more information about an error condition
May 23, 2011, 09:45:00 am
Here is the backtrace
Quote
/public_html/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 270
/public_html/sites/all/modules/civicrm/CRM/Case/XMLProcessor/Process.php, fatal, 184
/public_html/sites/all/modules/civicrm/CRM/Case/XMLProcessor/Process.php, createRelationships, 96
/public_html/sites/all/modules/civicrm/CRM/Case/XMLProcessor/Process.php, process, 58
/public_html/sites/all/modules/civicrm/CRM/Case/Form/Activity/OpenCase.php, run, 301
/public_html/sites/all/modules/civicrm/CRM/Case/Form/Case.php(384) : eval()'d code, endPostProcess, 1
/public_html/sites/all/modules/civicrm/CRM/Case/Form/Case.php, eval, 384
/public_html/sites/all/modules/civicrm/CRM/Core/Form.php, postProcess, 250
/public_html/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Upload.php, mainProcess, 153
/public_html/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Upload.php, realPerform, 130
/public_html/sites/all/modules/civicrm/packages/HTML/QuickForm/Controller.php, perform, 203
/public_html/sites/all/modules/civicrm/packages/HTML/QuickForm/Page.php, handle, 103
/public_html/sites/all/modules/civicrm/CRM/Core/Controller.php, handle, 284
/public_html/sites/all/modules/civicrm/CRM/Case/Page/Tab.php, run, 180
/public_html/sites/all/modules/civicrm/CRM/Case/Page/Tab.php, edit, 212
/public_html/sites/all/modules/civicrm/CRM/Core/Invoke.php, run, 219
/public_html/sites/all/modules/civicrm/drupal/civicrm.module, invoke, 355
, civicrm_invoke,
/public_html/includes/menu.inc, call_user_func_array, 348
/public_html/index.php, menu_execute_active_handler, 18
... which tells me that the createRelationships failed - it turned out that two of the relationship types specified in HousingSupport.xml has been made non-active (ie is_active was 0). 
Made them active and the Add Case ran OK.   ;D
« Last Edit: May 23, 2011, 10:18:29 am by Mark Tompsett »
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • request for more information about an error condition

This forum was archived on 2017-11-26.