CiviCRM Community Forums (archive)

Hello,

I tried to install CiviCRM 4.0.1 with joomla 1.6 and Civicrm 3.2 with Joomla 1.5.22. Both time I have the same problem (see the image below). If I clif on the "configure you dashboard" link, nothing happens, I can't find the "new event link", etc. I guess it's because of my local server :

- Apache/2.2.14 (Win32) DAV/2 mod_ssl/2.2.14 OpenSSL/0.9.8l mod_autoindex_color PHP/5.3.1 mod_apreq2-20090110/2.7.1 mod_perl/2.0.4 Perl/v5.10.1
- Version du client MySQL: 5.1.41
- Extension PHP: mysqli


Thanks for your help

I found a solution that worked for me but I don't understand why. I've spent days troubleshooting this as I have one install working and another on the same server giving these errors.

Anyway, I used this URL that I found in another post on the forum:

http://siteURL/administrator/index.php?option=com_civicrm&task=civicrm/admin/setting/url&reset=1

which brings up the admin page where you can check the base URL etc. I didn't change anything on the page as all the settings were correct. I just clicked 'save'. Believe it or not, after that everything worked fine.

It's a shame I didn't make a copy of the config file as saving the admin page obviously changed something that was the issue.

I'll be installing on another virtual server in the next couple of days so if the same errors occur I'll be sure to back up files so I can do a diff on them and find out what the config page is changing when doing a save.

Hope this works for you as well.

Cheers.

I checked both

/adminstrator/components/com_civicrm/civicrm.settings.php
/components/com_civicrm/civicrm.settings.php

and the correct resource URLs were in them and I still had the problem you described in your original post.

I've ;just installed another Joomla 1.6 site and another copy of civiCRM 4.01 and had exactly the same issue. The server is running CentOS 5.2, php 5.3 and suphp.

This time i backed up both civicrm.settings.php files before doing the fix I recommended to you. I went to the URL in my post:

http://siteURL/administrator/index.php?option=com_civicrm&task=civicrm/admin/setting/url&reset=1

clicked on 'Save' without making any changes and when the next page loaded everything was fine and back to normal.

I then checked the backed up civicrm.settings.php files against the config files being used and there was not difference at all. So something is certainly wrong here. The only thing I did to correct the situation was to go to the admin page with the URL posted above, click on 'Save' and then it all works. But before doing this the admin page option wasn't available.

The URL you posted in you last message is not the one I have above. I think you'll find that if you simply use the URL above on your site it will take you to the admin page. You'll see that the resource URLs are filled in correctly. Click on 'Save' and that probably will fix it up.

I'd love to hear from the developers if they can figure out what's going on here. I'm a Unix Sys Admin and this issue held me up for days in spite of doing every test I could to figure it out. I'm fairly convinced there is a serious bug here.

Cheers.

1. Can you check the condition of config_backend in civicrm_domain table before and after you save the setting/url page? Its a serialized string, so decoding it (unserialize) is a bit painful (easiest to do via a php script)

Value before:

a:70:{s:13:"userFramework";s:6:"Joomla";s:11:"initialized";i:0;s:15:"DAOFactoryClass";s:23:"CRM_Contact_DAO_Factory";s:17:"componentRegistry";O:18:"CRM_Core_Component":0:{}s:9:"inCiviCRM";b:0;s:18:"recaptchaPublicKey";N;s:5:"debug";i:0;s:9:"backtrace";i:0;s:12:"resourceBase";N;s:12:"countryLimit";a:1:{i:0;s:4:"1228";}s:13:"provinceLimit";a:1:{i:0;s:4:"1228";}s:21:"defaultContactCountry";s:4:"1228";s:15:"defaultCurrency";s:3:"USD";s:10:"lcMessages";s:5:"en_US";s:18:"dateformatDatetime";s:20:"%B %E%f, %Y %l:%M %P";s:14:"dateformatFull";s:11:"%B %E%f, %Y";s:17:"dateformatPartial";s:5:"%B %Y";s:14:"dateformatYear";s:2:"%Y";s:14:"dateformatTime";s:8:"%l:%M %P";s:15:"timeInputFormat";i:1;s:15:"dateInputFormat";s:8:"mm/dd/yy";s:15:"fiscalYearStart";a:2:{s:1:"M";i:1;s:1:"d";i:1;}s:11:"moneyformat";s:5:"%c %a";s:16:"moneyvalueformat";s:3:"%!i";s:15:"currencySymbols";s:0:"";s:21:"defaultCurrencySymbol";s:1:"$";s:20:"monetaryDecimalPoint";s:1:".";s:25:"monetaryThousandSeparator";s:1:",";s:14:"gettextCodeset";s:5:"utf-8";s:13:"gettextDomain";s:7:"civicrm";s:27:"userFrameworkUsersTableName";s:9:"jos_users";s:24:"userFrameworkResourceURL";N;s:21:"userFrameworkFrontend";b:0;s:20:"userFrameworkLogging";b:0;s:17:"maxImportFileSize";i:1048576;s:14:"maxAttachments";i:3;s:11:"maxFileSize";i:2;s:11:"mapProvider";N;s:9:"mapAPIKey";N;s:13:"geocodeMethod";s:0:"";s:12:"mapGeoCoding";i:1;s:15:"contactUndelete";b:1;s:7:"logging";b:0;s:12:"versionCheck";b:1;s:16:"enableComponents";a:6:{i:0;s:14:"CiviContribute";i:1;s:10:"CiviPledge";i:2;s:10:"CiviMember";i:3;s:9:"CiviEvent";i:4;s:8:"CiviMail";i:5;s:10:"CiviReport";}s:18:"enableComponentIDs";a:6:{i:0;i:1;i:1;i:6;i:2;i:2;i:3;i:3;i:4;i:4;i:5;i:8;}s:9:"enableSSL";b:0;s:18:"fatalErrorTemplate";s:20:"CRM/common/fatal.tpl";s:17:"fatalErrorHandler";N;s:14:"legacyEncoding";s:12:"Windows-1252";s:14:"fieldSeparator";s:1:",";s:17:"maxLocationBlocks";i:2;s:15:"captchaFontPath";s:25:"/usr/X11R6/lib/X11/fonts/";s:11:"captchaFont";s:17:"HelveticaBold.ttf";s:21:"includeWildCardInName";i:1;s:18:"includeEmailInName";i:1;s:21:"includeNickNameInName";i:0;s:22:"smartGroupCacheTimeout";i:0;s:22:"defaultSearchProfileID";N;s:21:"dashboardCacheTimeout";i:1440;s:15:"doNotResetCache";i:0;s:24:"includeAlphabeticalPager";i:1;s:20:"includeOrderByClause";i:1;s:13:"oldInputStyle";i:1;s:14:"formKeyDisable";b:0;s:13:"verpSeparator";s:1:".";s:12:"mailerPeriod";i:180;s:16:"mailerSpoolLimit";i:0;s:16:"mailerBatchLimit";i:0;s:15:"civiRelativeURL";s:44:"/administrator/?option=com_civicrm&task=";}

Value after:

a:69:{s:9:"enableSSL";s:1:"0";s:15:"civiRelativeURL";s:44:"/administrator/?option=com_civicrm&task=";s:13:"userFramework";s:6:"Joomla";s:11:"initialized";i:0;s:15:"DAOFactoryClass";s:23:"CRM_Contact_DAO_Factory";s:17:"componentRegistry";O:18:"CRM_Core_Component":0:{}s:9:"inCiviCRM";b:0;s:18:"recaptchaPublicKey";N;s:5:"debug";i:0;s:9:"backtrace";i:0;s:12:"resourceBase";N;s:12:"countryLimit";a:1:{i:0;s:4:"1228";}s:13:"provinceLimit";a:1:{i:0;s:4:"1228";}s:21:"defaultContactCountry";s:4:"1228";s:15:"defaultCurrency";s:3:"USD";s:10:"lcMessages";s:5:"en_US";s:18:"dateformatDatetime";s:20:"%B %E%f, %Y %l:%M %P";s:14:"dateformatFull";s:11:"%B %E%f, %Y";s:17:"dateformatPartial";s:5:"%B %Y";s:14:"dateformatYear";s:2:"%Y";s:14:"dateformatTime";s:8:"%l:%M %P";s:15:"timeInputFormat";i:1;s:15:"dateInputFormat";s:8:"mm/dd/yy";s:15:"fiscalYearStart";a:2:{s:1:"M";i:1;s:1:"d";i:1;}s:11:"moneyformat";s:5:"%c %a";s:16:"moneyvalueformat";s:3:"%!i";s:15:"currencySymbols";s:0:"";s:21:"defaultCurrencySymbol";s:1:"$";s:20:"monetaryDecimalPoint";s:1:".";s:25:"monetaryThousandSeparator";s:1:",";s:14:"gettextCodeset";s:5:"utf-8";s:13:"gettextDomain";s:7:"civicrm";s:27:"userFrameworkUsersTableName";s:9:"jos_users";s:21:"userFrameworkFrontend";b:0;s:20:"userFrameworkLogging";b:0;s:17:"maxImportFileSize";i:1048576;s:14:"maxAttachments";i:3;s:11:"maxFileSize";i:2;s:11:"mapProvider";N;s:9:"mapAPIKey";N;s:13:"geocodeMethod";s:0:"";s:12:"mapGeoCoding";i:1;s:15:"contactUndelete";b:1;s:7:"logging";b:0;s:12:"versionCheck";b:1;s:16:"enableComponents";a:6:{i:0;s:14:"CiviContribute";i:1;s:10:"CiviPledge";i:2;s:10:"CiviMember";i:3;s:9:"CiviEvent";i:4;s:8:"CiviMail";i:5;s:10:"CiviReport";}s:18:"enableComponentIDs";a:6:{i:0;i:1;i:1;i:6;i:2;i:2;i:3;i:3;i:4;i:4;i:5;i:8;}s:18:"fatalErrorTemplate";s:20:"CRM/common/fatal.tpl";s:17:"fatalErrorHandler";N;s:14:"legacyEncoding";s:12:"Windows-1252";s:14:"fieldSeparator";s:1:",";s:17:"maxLocationBlocks";i:2;s:15:"captchaFontPath";s:25:"/usr/X11R6/lib/X11/fonts/";s:11:"captchaFont";s:17:"HelveticaBold.ttf";s:21:"includeWildCardInName";i:1;s:18:"includeEmailInName";i:1;s:21:"includeNickNameInName";i:0;s:22:"smartGroupCacheTimeout";i:0;s:22:"defaultSearchProfileID";N;s:21:"dashboardCacheTimeout";i:1440;s:15:"doNotResetCache";i:0;s:24:"includeAlphabeticalPager";i:1;s:20:"includeOrderByClause";i:1;s:13:"oldInputStyle";i:1;s:14:"formKeyDisable";b:0;s:13:"verpSeparator";s:1:".";s:12:"mailerPeriod";i:180;s:16:"mailerSpoolLimit";i:0;s:16:"mailerBatchLimit";i:0;}

2. also can u run the foll sql script before and after the above url:

select v.label, v.value, v.name from civicrm_option_value v, civicrm_option_group g where v.option_group_id = g.id and  ( g.name = 'directory_preferences' OR g.name = 'url_preferences' );

result before:

Custom Files    custom/    customFileUploadDir
   Edit    Delete    Custom PHP         customPHPPathDir
   Edit    Delete    Custom Templates         customTemplateDir
   Edit    Delete    Custom Extensions         extensionsDir
   Edit    Delete    Images    persist/contribute/    imageUploadDir
   Edit    Delete    Temporary Files    upload/    uploadDir
   Edit    Delete    Custom CiviCRM CSS URL         customCSSURL
   Edit    Delete    Image Upload URL    media/civicrm/persist/contribute/    imageUploadURL
   Edit    Delete    CiviCRM Resource URL         userFrameworkResourceURL

result after:

Custom Files    custom/    customFileUploadDir
   Edit    Delete    Custom PHP         customPHPPathDir
   Edit    Delete    Custom Templates         customTemplateDir
   Edit    Delete    Custom Extensions         extensionsDir
   Edit    Delete    Images    persist/contribute/    imageUploadDir
   Edit    Delete    Temporary Files    upload/    uploadDir
   Edit    Delete    Custom CiviCRM CSS URL         customCSSURL
   Edit    Delete    Image Upload URL    media/civicrm/persist/contribute/    imageUploadURL
   Edit    Delete    CiviCRM Resource URL    administrator/components/com_civicrm/civicrm    userFrameworkResourceURL