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Author Topic: Installing CiviCRM 3.3.5 on Joomla 1.5.23  (Read 1245 times)

chhatton

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Installing CiviCRM 3.3.5 on Joomla 1.5.23
June 04, 2011, 09:38:05 am
Hi all,

I had sucessfully installed CiviCRM and then we had to move servers.
All the data was copied from the old to new server.
CiviCRM stopped working, however as I had never actually used it since installing, I re-installed.
I now have the following error:

Error: Could not create directory: /var/www/vhosts/<domain>.co.uk/httpdocs/media/civicrm/templates_c/en_US/ConfigAndLog/.

If you have moved an existing CiviCRM installation from one location or server to another there are several steps you will need to follow. They are detailed on this CiviCRM wiki page - Moving an Existing Installation to a New Server or Location. A fix for the specific problem that caused this error message to be displayed is to set the value of the config_backend column in the civicrm_domain table to NULL. However we strongly recommend that you review and follow all the steps in that document.

Please could someone explain this!

Hershel

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Re: Installing CiviCRM 3.3.5 on Joomla 1.5.23
June 04, 2011, 12:49:26 pm
Try visiting the URL

civicrm/admin/setting/updateConfigBackend&reset=1

meaning:

http://YOURSITE/administrator/?option=com_civicrm&task=civicrm/admin/setting/updateConfigBackend&reset=1

and see if that fixes it.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

chhatton

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  • CiviCRM version: 3.3.5
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  • MySQL version: 5.0.45
  • PHP version: 5.3.3
Re: Installing CiviCRM 3.3.5 on Joomla 1.5.23
June 04, 2011, 04:09:55 pm
No, unfortunately I get the same error...

I've tried uninstalling CiviCRM completely, although it must leave something somewhere as in the last re-install I got this message first:

CiviCRM component files have been UPGRADED succesfully.
Please run the CiviCRM Database Upgrade Utility now. This utility will check your database and perform any needed upgrades.
Also review the Upgrade Guide for any additional steps required to complete this upgrade.

Once I select the link to run the upgrade utility I get the same message:

Error: Could not create directory: /var/www/vhosts/<domain>/httpdocs/media/civicrm/templates_c/en_US/ConfigAndLog/.

If you have moved an existing CiviCRM installation from one location or server to another there are several steps you will need to follow. They are detailed on this CiviCRM wiki page - Moving an Existing Installation to a New Server or Location. A fix for the specific problem that caused this error message to be displayed is to set the value of the config_backend column in the civicrm_domain table to NULL. However we strongly recommend that you review and follow all the steps in that document.

Any ideas what to do now?!

Hershel

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Re: Installing CiviCRM 3.3.5 on Joomla 1.5.23
June 05, 2011, 03:21:13 am
Do you know how to "set the value of the config_backend column in the civicrm_domain table to NULL" ?

This is a simple matter to do if you have access to phpMyAdmin. If you can do it, that's the best solution.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

chhatton

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Re: Installing CiviCRM 3.3.5 on Joomla 1.5.23
June 05, 2011, 03:28:10 am
No, Could you explain how to do this?! :)

Hershel

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Re: Installing CiviCRM 3.3.5 on Joomla 1.5.23
June 05, 2011, 03:31:30 am
If you have access to your database, via phpMyAdmin (or some other method) then you an execute an SQL statement.

In phpMyAdmin, find the database on left side and select it. Then on the right side, click the SQL tab. Then in the box, enter this code:

Code: [Select]
UPDATE `civicrm_domain` SET `config_backend`=NULL WHERE `id`='1';
and press the button.

That's it.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

chhatton

  • I’m new here
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  • Posts: 5
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  • CiviCRM version: 3.3.5
  • CMS version: Joomla 1.5.23
  • MySQL version: 5.0.45
  • PHP version: 5.3.3
Re: Installing CiviCRM 3.3.5 on Joomla 1.5.23
June 05, 2011, 03:57:14 am
How do I know where my database is?!

Hershel

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Re: Installing CiviCRM 3.3.5 on Joomla 1.5.23
June 05, 2011, 04:23:27 am
On most hosts, it is accessible via a tool called phpMyAdmin. You will need to ask your host how to access phpMyAdmin.

If you have a control panel, then most likely there is a link there for phpMyAdmin.

If not, ask your host.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • Installing CiviCRM 3.3.5 on Joomla 1.5.23

This forum was archived on 2017-11-26.