CiviCRM Community Forums (archive)

I upgraded to 3.4.2 and now the civimail opens no longer track and the click through URLs go to:

Could not find valid configuration dir, best guess: /home/mysite/public_html/sites

I added a settings_location.php files to sites/default/modules/civicrm with
<?php
define( 'CIVICRM_CONFDIR', '/home/mysite/public_html/sites' );
?>
since that is the drupal sites path.

I had this problem several months ago, and eventually got it working, but can't figure out what I'm doing wrong now, or if I'm forgetting something. Please help!!

Thanks, Ken. That's what I thought; I've tried both and get the same error.

For the directories and files, do you mean the permissions settings? I made sure the public_html, sites and default folders are all set to 755 and the files (civicrm.settings.php and settings_location.php are set to 644, and still get

Could not find valid configuration dir, best guess: /home/mysite/public_html/sites/default

(or

Could not find valid configuration dir, best guess: /home/mysite/public_html/sites

)

Any other ideas?

The error is when recipients click on a url link that is supposed to be trackable in civimail. I've been able to track opens and click-throughs for several months, and then I upgraded to 3.4.2.

I sent a bulk email through civimail with track opens and track click-throughs selected, as it hasn't been a problem for months. The opens aren't tracking; it shows as "0" even though I know the message has been opened by several people. And when recipients click on the links in the email, they get sent to a page with the message:

Could not find valid configuration dir, best guess: /home/mysite/public_html/sites/default

The click through url seems to be formatted correctly, but something along the line is no longer configured correctly, and I can't figure out what it is.

I'm not sure what a symlink is. My civicrm (and other modules) are all in sites/default/modules.

That's why I added the settings_location.php file in the sites/default/modules/civicrm folder, configured as:
<?php
define( 'CIVICRM_CONFDIR', '/home/mysite/public_html/sites/default' );
?>
And that's why I am puzzled as to why it's not working.

Ken, I tried your suggestion, and it didn't seem to make a difference, unfortunately.

I think I need to adjust something in either the php.ini or .htaccess file. I have a dim memory of doing *something* but sadly I neglected to document exactly how I solved this back in March. Drat! I will not make that mistake twice...if I can only figure out what it is I'm supposed to adjust.

I'm also trying to figure out if I need to configure a symlink to reside in sites/all that points to sites/default.

I appreciate your assistance, though. Hopefully between the two of us, we'll get it figured out.

Hi,

Try this patch:

Index: CRM/Utils/System/Drupal.php
===================================================================
--- CRM/Utils/System/Drupal.php (revision 34642)
+++ CRM/Utils/System/Drupal.php (working copy)
@ -354,7 +354,13 @@
     static function cmsRootPath( )
     {
         $cmsRoot = $valid = null;
-       
+        global $civicrm_root;
+
+        if (file_exists ($civicrm_root. '/settings_location.php')) {
+            require_once ($civicrm_root. '/settings_location.php');
+            return CIVICRM_CONFDIR . "/..";
+        }
+

Otherwise, you'll have to go debugging the code and track what's going on in that file (the BootStrap method) by adding print_r and die statements.