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Author Topic: Reading processed mail  (Read 764 times)

krankie

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Reading processed mail
June 09, 2011, 03:00:07 pm
This might be a dumb question but:

Once the mail processor has processed all the mail in the catch-all verp queue and filed it away in media/civicrm/custom/Mail.processed/etc/etc/,  is there supposed to be a way to view the mail either through Civi or by pointing a mail client at the folder?

I can read it native through the server or on the server admin panel file manager, but I'm sure there is meant to be a better way that I'm missing!  ;D

Hershel

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Re: Reading processed mail
June 10, 2011, 04:05:18 am
This is a feature of your server. If you can view the email on the server, then it sounds like you are using IMAP and CiviCRM is leaving the mails there. I don't see any reason why you can't use another client and download the emails.
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krankie

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Re: Reading processed mail
June 10, 2011, 10:57:49 pm
That's just it, I'm not reading them as emails through a webmail client or downloading them as pop3.

Once civi has processed them, dealt with the bounces and opt-outs and filed them away in /var/www/vhosts/mysite.com/httpdocs/media/civicrm/(you know the rest) the only way to look at them is through Plesk File Manager where I can view them as raw text files files and not as emails.

Webmail and pop3 on my server look for their emails elsewhere not in httpdocs.

Civi files them in a mail store structure (with new, cur tmp directories etc) so there is obviously a purpose to this, but I don't know what I'm supposed to do to access them as emails  (other than write a cron script to move them back to a 'real' mailbox).

I guess my question boils down to - what is the recommended method of accessing these processed emails as intended by the CiviMail designers?  I'm just not sure how to do it as designed.
« Last Edit: June 10, 2011, 11:01:04 pm by krankie »

Hershel

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Re: Reading processed mail
June 11, 2011, 12:58:40 pm
I don't think they intended you to read them. :)

But I think if you use IMAP for CiviCRM to access them, then they should remain on the server and you could access them normally.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Reading processed mail

This forum was archived on 2017-11-26.