CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Configure Dashboard hanging forever on Joomla 1.5
Pages: [1]

Author Topic: Configure Dashboard hanging forever on Joomla 1.5  (Read 1146 times)

tabletguy

  • I post occasionally
  • **
  • Posts: 73
  • Karma: 2
Configure Dashboard hanging forever on Joomla 1.5
June 18, 2011, 12:59:59 pm
I upgraded to 3.4.3 on Joomla 1.5.23 (although I don't know if upgrade is significant).

How can I use SQL to clear all dashboard selections and return to "no Dashlets"?

I tried searching for this, and read about 10 different posts but didn't find anything about this within the last 7 months of forum posts.

I clicked on "Configure Your Dashboard" in the administrator tab and selected one of the two items offered. I don't recall which one I selected, since it was several days ago. After clicking "Done", the little rotating "busy" icon appeared and never went away. Even waiting a very long time (over a half hour) it never completed. Opening additional administrator tabs (Firefox 3.6) also hang, as if the server was completely busy.

I've tried clearing all  content in the civicrm_dashboard table, but it's still hanging if I sign in with the same admin user ID :
Code: [Select]
Update 'civicrm_dashboard' set content = null;
So, any advice please on using SQL (phpMyAdmin) to clear all dashboard selections and return to "no Dashlets"?

I'd be glad to provide a database copy, etc. as a bug report before clearing things, if anyone wanted that as well.


naturtle

  • I’m new here
  • *
  • Posts: 1
  • Karma: 0
  • CiviCRM version: 4.0.8
  • CMS version: Drupal 7.9
  • MySQL version: 5.4
  • PHP version: 5.3.6
Re: Configure Dashboard hanging forever on Joomla 1.5
December 18, 2011, 09:58:13 pm
I have just installed CiviCRM 4.0.8 under Drupal 7.9, IIS 5.1, PHP 5.3.6.

I did a manual install because the Drupal "add new module" seemed to timeout both when pointing to a URL and to the downlaoded tar.gz. I then ran the localhost/drupal/sites/all/modules/civicrm/install/index.php to do the install (I don't know if this is releveant).

I am getting same hanging forever situation.

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Configure Dashboard hanging forever on Joomla 1.5
December 19, 2011, 12:58:39 pm
naturtle, is any error recorded in the error logs ?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Configure Dashboard hanging forever on Joomla 1.5

This forum was archived on 2017-11-26.