CiviCRM Community Forums (archive)

I have a custom photo "file" field in a CiviCRM 3.1.1 installation that was recently successfully upgraded to CiviCRM 3.3.6.  Afterwards, none of the images stored in custom-data-fields and displayed in profiles are showing up.

I checked the log files, and it can't find a valid "eid" ... where do I look to fix this:
Jun 22 00:52:58  [info] $Fatal Error Details = Array
(
    [message] => Could not find valid value for eid
    [code] =>
)


Jun 22 00:52:58  [info] $backTrace = /home/paba/paba_newer/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 277
/home/paba/paba_newer/sites/all/modules/civicrm/CRM/Utils/Request.php, fatal, 109
/home/paba/paba_newer/sites/all/modules/civicrm/CRM/Core/Page/File.php, retrieve, 47
/home/paba/paba_newer/sites/all/modules/civicrm/CRM/Core/Invoke.php, run, 219
/home/paba/paba_newer/sites/all/modules/civicrm/drupal/civicrm.module, invoke, 355
, civicrm_invoke,
/home/paba/paba_newer/includes/menu.inc, call_user_func_array, 348
/home/paba/paba_newer/index.php, menu_execute_active_handler, 18


We have hundreds of these custom-data-field images that appear to be stored in: 
<root>/sites/default/files/civicrm/custom

I have tried settings sites/default/files to chmod 777 with no result.

CiviCRM is trying to show these images through a link like this, to be accessed through a javascript:
www.mysite.com/civicrm/file?reset=1&id=372&eid=48Accessing the images via a link like this above gives a "could not retrieve the file" error.

Accessing the file directly like this works:
www.mysite.com/sites/default/files/civicrm/custom/yvonne2_small_50185c921c6fa626aaad5e3703e335c8.jpg

How do I repair all these broken image links and fix the 'eid'?

UPDATE it should be noted that creating new data and uploading a new image via the profile works.  The image appears.  But old images in existence before the upgrade the data has been misplaced.

The data in the db was fine, but my testing uploading new files showed that CiviCRM was not recognizing the Custom Files path at <root>/civicrm/admin/setting/path&reset=1 and just shoving every new file in the <root> directory

So I NULL db table civicrm_domain, field config_backend and reloaded a page.  This rebuilt the paths to the image uploads and now everything works again.

thanks for the help.