Author Topic: Sending a confirmation email with a ticket and a unique number. (Read 3001 times)

Django29 · June 24, 2011, 12:27:47 pm

Hello.

I'm testing Civicrm for a non-profit organization, organizing a blues festival, and I like it.
We have already a Joomla website, on which civicrm will be installed (maybe).

Is it possible (and how) to send a confirmation email for the spectator who bought a ticket on line, with a unique number ?

This email (or joined pdf) must be printed and given at the entrance.
The tickets must be numbered to avoid duplicated tickets, if we check each number at the entrance.

petednz · June 24, 2011, 02:50:00 pm

Hi - french blues festival - sounds good.

in the systems template messages for Event I would suggest you could insert Participant ID - which would be unique - though that doesn't stop the person who paid being the 'second or subsequent' person to try and get entry with it - ie if the number is circulated to others, then the person who gets there first will presumably be let in.

A google search - civicrm system template message "participant ID" - suggests this may give you some indication of whether above has already been confirmed as working

http://forum.civicrm.org/index.php?topic=14713.0

bon chance

petednz · June 24, 2011, 03:01:14 pm

actually reading that and a couple of other emails suggests that ParticipantID isn't accessible in the template messages - can anyone else confirm? seems like a useful option.

otherwise i know we have including ContributionID in the sys template messages so that may be worth checking too

ie if you put eg

Code: [Select]

<tr><td><p>Invoice/Receipt: {$contributionID}</p>
  </td>

in to the 'Header' section of

Events - Registration Confirmation and Receipt (off-line)
Events - Registration Confirmation and Receipt (on-line)

at civicrm/admin/messageTemplates?action=browse&reset=1

Donald Lobo · June 24, 2011, 06:18:34 pm

hey pete:

can you file an issue for this. The event registration templates should include the participantID (or array of IDs).

lobo

petednz · June 24, 2011, 08:15:41 pm

Sweet - thanks - http://issues.civicrm.org/jira/browse/CRM-8369

Django29 · June 25, 2011, 02:34:00 am

Hi Pete

How did you know I was french ? because of my accent ?

THE festival : www.festival-blues-bretagne.fr

I added

Code: [Select]

<tr><td><p>Invoice/Receipt: {$contributionID}</p>
  </td></tr>

to the headers you said : no number on the confirmation email.
Then I tested that http://forum.civicrm.org/index.php/topic,14713.0.html
... and everything was broken (error messages, blank screen ...)

CiviCRM Community Forums (archive)

News:

Author Topic: Sending a confirmation email with a ticket and a unique number. (Read 3001 times)

Django29

Sending a confirmation email with a ticket and a unique number.

petednz

Re: Sending a confirmation email with a ticket and a unique number.

petednz

Re: Sending a confirmation email with a ticket and a unique number.

Donald Lobo

Re: Sending a confirmation email with a ticket and a unique number.

petednz

Re: Sending a confirmation email with a ticket and a unique number.

Django29

Re: Sending a confirmation email with a ticket and a unique number.