Author Topic: Importing (updates) into a custom data radio field part of the contact record (Read 566 times)

spaceaze · June 29, 2011, 12:50:21 pm

I have a CSV file, that contains a unique id and a contact email address and other data to import into several custom radio fields (Yes or No). When I map the CSV-email address to the contact email address and the CSV-unqiue id to the unique ID in the contact record and proceed with the import as an update, Civicrm adds a new record instead of performing an update.

When I perform a manual search on email address and unique id; a matching record comes up, hence I am assuming CiviCRM can find a matching record to update.

Is there an issue importing into custom radio fields?

Help...

ctarascio · June 29, 2011, 01:28:41 pm

hi spaceaze,
two things i can think of:

1. are you sure you are selecting the update option on screen 1 of the import process?
2. did you set the dedupe strict rule for individuals?

the second option is probably more likely.

hope this helps,
cynthia

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Author Topic: Importing (updates) into a custom data radio field part of the contact record (Read 566 times)

spaceaze

Importing (updates) into a custom data radio field part of the contact record

ctarascio

Re: Importing (updates) into a custom data radio field part of the contact record