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Author Topic: civicrm Menu problem  (Read 972 times)

nealzarka

  • I’m new here
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  • Posts: 21
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  • CiviCRM version: civicrm 4
  • CMS version: drupal 7
  • MySQL version: 5.0.92-community-log
  • PHP version: 5.2.9
civicrm Menu problem
June 30, 2011, 07:03:15 pm
my drupal menu is ok but the civicrm menu include a folder in the path, this folder name have to be removed from the path
so everytime i click i have to erase it from the URL
where can i configurate it ? i saw the civicrm.settings file and check it everything looks ok
is there somewhere else i can do that ?

Hershel

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Re: civicrm Menu problem
July 01, 2011, 03:31:49 am
Visit mysite.com/civicrm/admin/setting/updateConfigBackend&reset=1 and see if that helps
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

nealzarka

  • I’m new here
  • *
  • Posts: 21
  • Karma: 0
  • CiviCRM version: civicrm 4
  • CMS version: drupal 7
  • MySQL version: 5.0.92-community-log
  • PHP version: 5.2.9
Re: civicrm Menu problem
July 04, 2011, 12:38:28 am
nah doesn't help :D

mcarson

  • I post occasionally
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  • Posts: 110
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  • CiviCRM version: 4.4.4
  • CMS version: Drupal 7.x
  • MySQL version: 5.5
  • PHP version: 5.4.22
Re: civicrm Menu problem
July 04, 2011, 03:04:10 am
Have you changed the home page of Drupal to a CiviCRM page?

It may help us to help you if you could explain what 'folder' is included in the path and any non-private edits to the Drupal .htaccess and civicrm settings files. I have had a few issues with the menu recently that refused to work even after a reset, since been fixed.

 


“Anyone who has never made a mistake has never tried anything new.” - Albert Einstein
"If you are travelling at the speed of light and you turn on your headlights, would they work?" - Unknown

nealzarka

  • I’m new here
  • *
  • Posts: 21
  • Karma: 0
  • CiviCRM version: civicrm 4
  • CMS version: drupal 7
  • MySQL version: 5.0.92-community-log
  • PHP version: 5.2.9
Re: civicrm Menu problem
July 04, 2011, 05:16:32 am
yes you are right, i did try to make a fronpage with my civicrm event which was an epic fail
but how does it effect on the menu ?

my path is
Mysite/civicrm/etc....
the result of a click on the civicrm meu is
Mysite/registation1/civicrm/etc..

thanks for trying to help me

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
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  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: civicrm Menu problem
July 04, 2011, 05:19:07 am
Try to set to NULL the config_backend in civicrm_domain in MySQL
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

mcarson

  • I post occasionally
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  • Posts: 110
  • Karma: 5
  • CiviCRM version: 4.4.4
  • CMS version: Drupal 7.x
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  • PHP version: 5.4.22
Re: civicrm Menu problem
July 04, 2011, 10:59:18 am
Depending on 'when' you set your homepage of Drupal, it can have a massive impact on CiviCRM's menu structure (that's why it's got to be unset before any upgrades/updates). Only after you have checked the config works, should the Drupal homepage be changed.

A side issue perhaps; in your profile 'i don't know' is specified for the PHP and MySQL versions. Can you clarify what versions of php and mysql you are running. (Of course, though, it depends on where CiviCRM is installed, and if you have access) (no biggy though)
At console: (for php version)
Code: [Select]
php -v
At console: (for php installed modules)
Code: [Select]
yum list installed | grep php
,and, for MySQL:
Code: [Select]
yum list installed | grep mysql
The above may be relevant.

Also, try changing the Drupal home page back to 'node', running the configBackend thingy, check; and before setting the domain backend to NULL, make a note of your settings, 'cause you'll have to redo them.



“Anyone who has never made a mistake has never tried anything new.” - Albert Einstein
"If you are travelling at the speed of light and you turn on your headlights, would they work?" - Unknown

nealzarka

  • I’m new here
  • *
  • Posts: 21
  • Karma: 0
  • CiviCRM version: civicrm 4
  • CMS version: drupal 7
  • MySQL version: 5.0.92-community-log
  • PHP version: 5.2.9
Re: civicrm Menu problem
July 04, 2011, 07:12:33 pm
ok i added the configuration on my profil, i did put the home page to "node" but for the next step

running the configBackend thingy, check; and before setting the domain backend to NULL, make a note of your settings, 'cause you'll have to redo them.

i'm lost ... is it on my server control panel or on my admin website ?

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: civicrm Menu problem
July 05, 2011, 03:19:21 am
Visit mysite.com/civicrm/admin/setting/updateConfigBackend&reset=1

to run updateConfigBackend

If that fails, then in your hosting control panel you should have phpMyAdmin and there you can:

Try to set to NULL the config_backend in civicrm_domain in MySQL
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

nealzarka

  • I’m new here
  • *
  • Posts: 21
  • Karma: 0
  • CiviCRM version: civicrm 4
  • CMS version: drupal 7
  • MySQL version: 5.0.92-community-log
  • PHP version: 5.2.9
Re: civicrm Menu problem
July 05, 2011, 06:43:45 pm
after redifine my home page i didn't do nothing, but this morning its ok again
maybe i should have empty my browser history

thanks again its working now
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • civicrm Menu problem

This forum was archived on 2017-11-26.