Author Topic: Dealing with contacts who should be in multiple types (Read 604 times)

noven · July 06, 2011, 12:17:22 am

Hi everyone,
I'm building a CRM for study centres in Universities. The contact types are pretty clear - Student, Alumni, Staff. But it got murkier once I realised that some students are also staff, and some staff are also students. Students at one university may also be an alumni of a different one. There goes the clear definition between contact types.

The best way around this I can see so far is to make all contacts merely Individuals and create groups, assigning profiles to the group. Is there any downside to this and can anyone suggest alternate / better ways to handle this situation?

petednz · July 06, 2011, 02:07:55 pm

There was a Make It Happen to make 'multiple contact types' possible but may not be sorted before you needed - and yes, in the days before sub-types we did what you are suggesting with Groups or Tags - only downside is that therefore all fields for Individuals show for all Individuals, even if they are only relevant to Students.

noven · July 06, 2011, 08:09:02 pm

That was my concern... however that is the lesser of the evils so I guess groups is the go.

CiviCRM Community Forums (archive)

News:

Author Topic: Dealing with contacts who should be in multiple types (Read 604 times)

noven

Dealing with contacts who should be in multiple types

petednz

Re: Dealing with contacts who should be in multiple types

noven

Re: Dealing with contacts who should be in multiple types