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Author Topic: Upgraded to 4 and cannot access Admin console  (Read 1272 times)

lsmithgo

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  • CiviCRM version: 4.5 beta 7
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Upgraded to 4 and cannot access Admin console
July 15, 2011, 11:47:40 am
Went through the (long) process to upgrade and migrate Joomla to 1.6, then I reinstalled Civicrm 4. 

I cannot access my admin console using this link
http://www.mysite.com/administrator/index.php?option=com_civicrm

I get this error:

"500 - An error has occurred.
XML data could not be loaded. Make sure you specified the correct path.

Return to Control Panel"

I've uninstalled/reinstalled a few times

Please advise where I should go form here?

lsmithgo

  • I post occasionally
  • **
  • Posts: 82
  • Karma: 2
    • Soirees at Breinton
  • CiviCRM version: 4.5 beta 7
  • CMS version: Joomla 3.3.3
  • MySQL version: MySQLi 5.5.37-percona-sure1-log
  • PHP version: PHP 5.3.28
Re: Upgraded to 4 and cannot access Admin console
July 15, 2011, 12:04:44 pm
In the UK, we call it "sods law".  You spend days trying to fix something, then, as soon as you ask for help, you fix it yourself!

I renamed this file:
civicrm/templates_c/en_US/ConfigAndLog/Config.IDS.ini

and I can access the Admin console....

looking at the file itself, I see it includes the "jupgrade" folder that is a staging site for Joomla during the upgrade

mtnkatt69

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Re: Upgraded to 4 and cannot access Admin console
August 31, 2011, 06:55:45 pm
OMG, thank you sooooo much lsmithgo
I've been struggling with this and you're simply fix located 5 sub-directories in my media folder worked like a charm!
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Upgraded to 4 and cannot access Admin console

This forum was archived on 2017-11-26.