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Author Topic: Can't get to the page where you sign a petition  (Read 2404 times)

Schteve

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Can't get to the page where you sign a petition
July 16, 2011, 04:42:56 am
I set up a petition and everything looks okay to me. However, when I go to more -> sign from the petitions dashboard to get to the public signature page, I'm presented with the following error: img706.imageshack.us/img706/2269/screenshotcivicrm001err.png

I looked at the sample petition on your demo server and didn't see any difference in how they were set up (other than me not using an activity profile for the petition, but the demo works fine without one). It might be an issue with how CiviCRM is configured for me, in which case I'll do my best to answer questions related to that (I'm using CiviHosting and they set everything up for me).

xavier

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Re: Can't get to the page where you sign a petition
July 19, 2011, 02:59:12 pm
Did you grant right to sign petition?

What's the url?
-Hackathon and data journalism about the European parliament 24-26 jan. Watch out the result

Schteve

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Re: Can't get to the page where you sign a petition
July 19, 2011, 04:02:00 pm
Quote from: xavier on July 19, 2011, 02:59:12 pm
Did you grant right to sign petition?
I'm not sure. How do I do that? I didn't see any such option from looking at the petition settings or general administration settings.



Quote from: xavier on July 19, 2011, 02:59:12 pm
What's the url?
nmbinternal.s400.sureserver.com/index.php?option=com_civicrm&task=civicrm/petition/sign&sid=1&reset=1

xavier

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Re: Can't get to the page where you sign a petition
July 19, 2011, 11:27:22 pm
You grant the permission at the same place as you give the others (access civicrm, view all contacts...).

I'm not sure where it is on joomla 1.6

X+
-Hackathon and data journalism about the European parliament 24-26 jan. Watch out the result

Schteve

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Re: Can't get to the page where you sign a petition
July 20, 2011, 01:13:12 am
I've messed with some Joomla settings to grant public permission to things, but there's no change. I'm not sure that's even it since I was able to create an event and have public registration of that beforehand.

Could it be something else?

xavier

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Re: Can't get to the page where you sign a petition
July 20, 2011, 02:29:40 pm
Sorry, don't know joomla, can't help.

I'm assuming you have a superadmin user, is this working with it?

X+
-Hackathon and data journalism about the European parliament 24-26 jan. Watch out the result

Schteve

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Re: Can't get to the page where you sign a petition
July 21, 2011, 01:30:54 am
Nope. The only accounts that exist right now are super users, and I've only ever tried accessing the petition while logged in.

Schteve

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Re: Can't get to the page where you sign a petition
July 27, 2011, 05:23:57 pm
Strike what I said in my last post. I was only trying it while logged into the Joomla control panel, not CiviCRM. I can sign it as a super user while logged in to that. I still can't sign it as a general public visitor, though.

Schteve

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Re: Can't get to the page where you sign a petition
July 27, 2011, 05:43:48 pm
Aaaand I found the problem. Figures it happens within five minutes of looking through everything again.

For anyone who has this problem in the future, it was Joomla permissions, but it was the permissions you edit through CiviCRM. From CiviCRM, go to Administer -> Manage -> Access Control -> Joomla Access Control, then change "CiviCampaign: sign CiviCRM Petition" permissions for Public to allow.

xavier

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Re: Can't get to the page where you sign a petition
July 31, 2011, 03:42:52 am
Cool, looking forward to see your campaign for the next report ;)

http://civicrm.org/2011-07_twitter
-Hackathon and data journalism about the European parliament 24-26 jan. Watch out the result
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviCampaign (Moderators: Kiran Jagtap, xavier) »
  • Can't get to the page where you sign a petition

This forum was archived on 2017-11-26.