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Author Topic: Please Help,CiviCRM Installer Denies me Access to my Database  (Read 1207 times)

Goodluck Nairaman

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Please Help,CiviCRM Installer Denies me Access to my Database
July 17, 2011, 10:16:17 am
Hi
I installed Drupal 7 with Fantastico. I then used Cpanel to unpack CiviCRM to ...site/all/modules/civicrm.
The CiviCRM Installer comes up but then gives me these ERROR Messages (the lines in red)


DRUPAL DATABASE

Does the server exist   OK (74.54.198.162)


Are the access credentials correct   That username/password doesn't work: Access denied for user

'faceofbu_drpl1'@'aurion.websitewelcome.com' (using password: YES)


Can I access/create the database   The database does not exist

I dont understand. While installing Drupal thru Fantastico i was told that th MySQL Username and Database was faceofbu_drpl1.

I then changed the password to that for the Administrator of the Drupal Site and I get this ERROR MESSAGE

I used my Drupal installation details(Fantastico) and i get this

Does the server exist   OK (74.54.198.162)

Are the access credentials correct   That username/password doesn't work: Access denied for user

'Administrator'@'aurion.websitewelcome.com' (using password: YES)

Can I access/create the database   The database does not exist.

What can I do to Install CivicRM on my Drupal 7 site?

I am using Hostgator.

Hershel

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Re: Please Help,CiviCRM Installer Denies me Access to my Database
July 17, 2011, 10:39:57 am
You can examine your sites/default/settings.php file to see the username, password and host address that Drupal is using. Then you should be able to copy those into the CiviCRM Installer.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

Goodluck Nairaman

  • I’m new here
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  • Posts: 2
  • Karma: 0
  • CiviCRM version: 4.0
  • CMS version: Drupal 7
  • MySQL version: 5.1.52
  • PHP version: 5.2.17
Re: Please Help,CiviCRM Installer Denies me Access to my Database
July 17, 2011, 12:36:58 pm
Hershel
Thanks. You are a goddess/god. I went to my sites settings.php file and I now have my drupal 7 Database Details/requirements OK. However for the CiviCRM Database details I am getting the following ERROR MESSAGES.

CiviCRM Database Details

Does the server exist   OK (localhost)

Are the access credentials correct   OK

MySQL version at least 5.0   OK (MySQL 5.1.52)

Can I access/create the database   I can't create new databases and the database 'civicrm' doesn't exist (user 'faceofbu_drpl1' doesn't have CREATE DATABASE permissions.)

Can I access/create InnoDB tables in the database   OK

Can I create temporary tables in the database   Could not select the database.

Can I create lock tables in the database   Could not select the database.


What can I do to get them OK and green so that I can start to enjoy the full power of CiviCRM?
Thanks

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Please Help,CiviCRM Installer Denies me Access to my Database
July 18, 2011, 04:56:09 am
Use the same name of the database for CiviCRM that you used for Drupal
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Drupal Installations (Moderator: Piotr Szotkowski) »
  • Please Help,CiviCRM Installer Denies me Access to my Database

This forum was archived on 2017-11-26.