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Author Topic: Error message when editing new custom data in record  (Read 652 times)

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Error message when editing new custom data in record
July 18, 2011, 04:26:29 pm
I just set up some new custom data fields on a fairly clean install of 3.1.4 and went to edit these in a contact record.

I got this message:

The page you are looking for cannot be displayed because a header value in the request does not match certain configuration settings on the Web server.

What's this about?

thanks

Dave Greenberg

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Re: Error message when editing new custom data in record
July 19, 2011, 04:30:16 pm
I don't recall ever seeing that error, and doing a Google search on "CiviCRM AND "The page you are looking for cannot be displayed because a header value in the request does not match certain configuration settings on the Web server." returns only 3 items (one of which is this post). The message is equivalent to a 501 error ("not implemented") and seems to indicate some completely unexpected value in the HTML document's <HEAD> tag - so I guess look there (View Source). That's all I got :-(
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    • Ryan Kennedy
  • CiviCRM version: 4.3.7
  • CMS version: Drupal 6
Re: Error message when editing new custom data in record
July 19, 2011, 07:11:07 pm
Thanks Dave, yes I do Google before I post usually. :)

Here's our HEAD tag:

Code: [Select]
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta name="keywords" content="stuff" />
<link type="text/css" rel="stylesheet" href="http://fonts.googleapis.com/css?family=Lato:regular|Lato:bold" />
<link rel="shortcut icon" href="/misc/favicon.ico" type="image/x-icon" />
  <title>Stuff</title>
  <link type="text/css" rel="stylesheet" media="all" href="/sites/all/modules/admin_menu/admin_menu.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/modules/cck/theme/content-module.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/sites/all/modules/civicrm/drupal/../packages/jquery/themes/smoothness/jquery-ui.css?t" />

<link type="text/css" rel="stylesheet" media="all" href="/sites/all/modules/civicrm/drupal/../packages/jquery/css/flexigrid.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/sites/all/modules/civicrm/drupal/../packages/jquery/css/jquery.autocomplete.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/sites/all/modules/civicrm/drupal/../packages/jquery/css/tree_component.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/sites/all/modules/civicrm/drupal/../packages/jquery/css/menu.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/sites/all/modules/civicrm/drupal/../packages/jquery/css/token-input-facebook.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/sites/all/modules/civicrm/drupal/../packages/jquery/css/dataTable.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/sites/all/modules/civicrm/drupal/../packages/jquery/css/dashboard.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/sites/all/modules/civicrm/drupal/../css/deprecate.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/sites/all/modules/civicrm/drupal/../css/civicrm.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/sites/all/modules/civicrm/drupal/../css/extras.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/modules/node/node.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/modules/og/theme/og.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/modules/simplenews/simplenews.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/modules/system/defaults.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/modules/system/system.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/modules/system/system-menus.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/modules/thickbox/thickbox.css?t" />

<link type="text/css" rel="stylesheet" media="all" href="/modules/thickbox/thickbox_ie.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/modules/user/user.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/sites/all/modules/ubercart/uc_order/uc_order.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/sites/all/modules/ubercart/uc_product/uc_product.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/sites/all/modules/ubercart/uc_store/uc_store.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/modules/forum/forum.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/modules/cck/modules/fieldgroup/fieldgroup.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/modules/views/css/views.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/themes/bluemarine/style.css?t" />
<link type="text/css" rel="stylesheet" media="all" href="/sites/default/files/google_fonts/google_fonts.css?t" />
  <script type="text/javascript" src="/misc/jquery.js?t"></script>
<script type="text/javascript" src="/misc/drupal.js?t"></script>
<script type="text/javascript" src="/modules/google_analytics/googleanalytics.js?t"></script>

<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/jquery.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/jquery-ui.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/flexigrid.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.autocomplete.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/tree_component.min.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/css.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.menu.pack.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.dimensions.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.chainedSelects.js?t"></script>

<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.treeview.min.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.bgiframe.pack.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.contextMenu.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.tableHeader.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/checkboxselect.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.textarearesizer.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.progressbar.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.form.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.tokeninput.js?t"></script>

<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.timeentry.pack.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.mousewheel.pack.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.toolTip.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.dataTables.min.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.dashboard.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../packages/jquery/plugins/jquery.FormNavigate.js?t"></script>
<script type="text/javascript" src="/sites/all/modules/civicrm/drupal/../js/Common.js?t"></script>
<script type="text/javascript" src="/modules/og/og.js?t"></script>
<script type="text/javascript" src="/modules/thickbox/thickbox.js?t"></script>

<script type="text/javascript" defer="defer" src="/sites/all/modules/admin_menu/admin_menu.js?t"></script>
<script type="text/javascript">
<!--//--><![CDATA[//><!--
jQuery.extend(Drupal.settings, { "basePath": "/", "googleanalytics": { "trackOutgoing": 1, "trackMailto": 1, "trackDownload": 1, "trackDownloadExtensions": "7z|aac|arc|arj|asf|asx|avi|bin|csv|doc|exe|flv|gif|gz|gzip|hqx|jar|jpe?g|js|mp(2|3|4|e?g)|mov(ie)?|msi|msp|pdf|phps|png|ppt|qtm?|ra(m|r)?|sea|sit|tar|tgz|torrent|txt|wav|wma|wmv|wpd|xls|xml|z|zip" }, "thickbox": { "close": "Close", "next": "Next \x3e", "prev": "\x3c Prev", "esc_key": "or Esc Key", "next_close": "Next / Close on last", "image_count": "Image !current of !total" }, "admin_menu": { "destination": "destination=civicrm", "hash": "1234565", "basePath": "/admin_menu", "replacements": { ".admin-menu-users a": "6 / 1" }, "margin_top": 1 } });
//--><!]]>
</script>
<script type="text/javascript">
<!--//--><![CDATA[//><!--
var cj = jQuery.noConflict(); $ = cj;
//--><!]]>
</script>
  <script type="text/javascript"> </script>
</head>

Does anything jump out that would be causing it?

Dave Greenberg

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  • Posts: 5760
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    • My CiviCRM Blog
Re: Error message when editing new custom data in record
July 20, 2011, 03:28:28 pm
Don't know. I see <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> is in there twice but don't know if that would cause an issue. Does removing (disabling) that new custom field cause the problem to go away? Maybe try to recreate that error on public demo w/ that particular custom field config ?
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websynapse

  • I post frequently
  • ***
  • Posts: 216
  • Karma: 3
    • Ryan Kennedy
  • CiviCRM version: 4.3.7
  • CMS version: Drupal 6
Re: Error message when editing new custom data in record
July 21, 2011, 02:51:30 pm
I don't know if disabling the field causes the problem to go away, because I need the field to be there in order to test whether I can save data in it.

It's happening for every custom data tab.

Not happening on demo site of course.
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  • Support »
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  • Error message when editing new custom data in record

This forum was archived on 2017-11-26.